Harman Singh Ratti Ratti
@harmansinghrattiratt
Senior Product Manager specializing in payments, e‑commerce, and digital platforms.
IndiaWhat I'm looking for
I am a Senior Product Manager with 8+ years building and scaling digital platforms across e-commerce, consumer internet, logistics, and payments ecosystems. I focus on translating business needs into scalable product solutions through data-driven experimentation and clear product strategy.
I've launched cross-sell products and multi‑gateway payment platforms that improved lead generation and payment conversion, and led OMS/WMS integrations that supported large order volume growth while reducing refunds and operational friction.
I excel at cross-functional leadership, operational scaling, and designing repeatable frameworks—whether creating talent ontologies, standardizing payment flows across geographies, or improving post-purchase journeys to enhance customer and finance visibility.
Experience
Work history, roles, and key accomplishments
Senior Product Manager
ValueMatrix
Jun 2025 - Present (9 months)
Led creation of a Skill Ontology Platform structuring 50+ role archetypes and launched a Talent Index Report to position ValueMatrix as a data-backed talent intelligence provider, while enabling lead capture and standardized benchmarking vs Fortune peers.
Launched a Cross-Sell MVP that generated a 2% uplift in lead generation and contributed to over $30M incremental pipeline; built a multi-payment-gateway service achieving 73% payment conversion and standardized cross-sell journeys across geographies.
Product Manager
Honasa Consumer Pvt Ltd
Aug 2020 - May 2022 (1 year 9 months)
Led OMS/WMS integration enabling zero downtime during peak sales and 180% order volume growth; automated refund flows reducing processing time from 1.5 days to 5 minutes and standardized order processing across B2C, B2B, and marketplace channels.
Associate Product Manager
Lenskart Solutions Pvt. Ltd.
Dec 2018 - Aug 2020 (1 year 8 months)
Reduced return processing errors by resolving barcode mismatches and stabilizing return flows through cross-functional remediation, documentation, and validation of barcode mapping logic.
Assistant Manager
Medikabazaar.com
Nov 2017 - Nov 2018 (1 year)
Contributed to logistics MVP wireframes and roadmap, optimizing digital journey processes to improve user engagement and operational efficiency for e-commerce logistics solutions.
Project Manager
Rabinoor Online Pvt Ltd
Jul 2016 - Nov 2017 (1 year 4 months)
Spearheaded logistics optimization and WMS implementation that reduced operational costs by 20%, increased inventory accuracy by 30%, and improved delivery times by 25% through cross-functional supply chain improvements.
Analyst
The Smart Cube
May 2015 - Jun 2016 (1 year 1 month)
Conducted primary and secondary market research and analyzed large datasets to produce client-ready insight reports, competitor benchmarks, and market landscape assessments supporting strategy and investment decisions.
Education
Degrees, certifications, and relevant coursework
Symbiosis Institute of Management Studies, Symbiosis International University
Master's Degree in Operations, Operations
2013 - 2015
Grade: 2.95
Completed a Master's degree in Operations with a focus on operations management and supply chain processes, graduating with a GPA of 2.95.
Ansal Institute of Technology, GGSIPU
Bachelor's Degree in Computer Science, Computer Science
2008 - 2012
Grade: 3.00
Completed a Bachelor's degree in Computer Science with coursework in computing fundamentals and software development, graduating with a GPA of 3.00.
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Job categories
Skills
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