AMAbhilash Menon
@abhilashmenon
Experienced ServiceNow Developer
IndiaWhat I'm looking for
As a seasoned ServiceNow Developer with 6.5 years of comprehensive experience, I have honed my skills in designing, developing, and implementing ServiceNow solutions. My proficiency in various aspects of the ServiceNow platform, including customization, configuration, integration, and administration, enables me to drive business success.
Throughout my career, I have worked with esteemed organizations such as INGKA (IKEA), EY, and Mindtree, where I have successfully implemented and managed ServiceNow projects. My expertise lies in ITSM module and custom applications, with a strong focus on portal and integrations.
I am a certified ServiceNow professional, holding certifications in System Administration, Implementation Specialist – IT Service Management, and ITSM Professional Suite. I am confident in my ability to lead projects and interact with people across hierarchical levels to ensure smooth project execution.
Experience
Work history, roles, and key accomplishments
SYSTEMS ENGINEER
INGKA (IKEA)
Feb 2022 - Present (3 years 3 months)
Worked on optimizing the existing ITSM Platform, integrating all 3 ServiceNow Environments, and implementing Employee Center from scratch. Currently working on integrating External search source into the AI Search in ServiceNow.
CONSULTANT
EY
Oct 2021 - Feb 2022 (4 months)
Worked on Custom Applications, Contract management, Issue management, Reports and dashboards. Configured complex flow designers and flow designer actions.
SENIOR ENGINEER
MINDTREE
Jan 2017 - Oct 2021 (4 years 9 months)
Worked on Implementation/Scratch Projects, Support Projects, Incident Management, Problem Management, Change Management, Request Management, CMDB and Assets.
Education
Degrees, certifications, and relevant coursework
Abhilash hasn't added their education
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Location
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