At Capgemini, I lead development for IKEA’s HRSD implementation across HR Case Management, Agent Workspace, and Employee Relations, maintaining 95%+ OOTB code alignment.
I engineered automated workflows with Flow Designer and IntegrationHub to generate multi-tier HR tasks and lifecycle events, and developed routing logic for multi-country HR processes.
At Deloitte, I served as Lead Developer for Deloitte Belgium’s ITSM implementation and architected a bi-directional ServiceNow-to-Jira integration that synchronized ITSM incidents with engineering Jira issues. I also designed CMDB and asset data migrations that ingested 50,000+ Configuration Items.
