Abhijeet Sarkar
@abhijeetsarkar1
Customer Care Executive at Niftel Communications handling 60–65 international customer chats daily across finance, insurance, and claims.
IndiaWhat I'm looking for
At Niftel Communications, I deliver live chat support for international clients across finance, insurance, and claims processes, handling 60–65 customer chats per day.
I resolve queries in a high-volume environment while maintaining service quality and meeting daily productivity targets.
At Startek India, I responded to customer inquiries through voice and chat support and resolved issues promptly.
I'm pursuing a BBA at Amity University (Online) and looking to build a long-term career in customer relations, operations, or business support.
Experience
Work history, roles, and key accomplishments
Customer Care Executive
Niftel Communications
May 2026 - Present (5 months)
Deliver live chat support for international clients across finance, insurance, and claims processes, handling 60–65 customer chats per day. Resolve queries accurately and efficiently in a high-volume, fast-paced BPO environment while maintaining professional communication standards.
Customer Care Executive
Startek India
Jul 2025 - Oct 2025 (3 months)
Responded to customer inquiries and resolved issues promptly via voice and chat support channels. Maintained customer satisfaction through clear communication and timely issue resolution.
Education
Degrees, certifications, and relevant coursework
Amity University
Bachelor of Business Administration, Business Administration
2025 -
Pursuing a Bachelor of Business Administration with specialization to be declared in the 5th semester. Expected to complete in 2028.
Kanpur
12th Standard, Commerce
2024 - 2025
Grade: 80%
Completed 12th Standard in Commerce (CBSE) with 80% score.
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Salary expectations
Job categories
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