Khushboo User
@khushboouser9
Customer care representative at Nevel Technologies, supporting international customers through chat, voice, and Telegram.
IndiaWhat I'm looking for
At Nevel Technologies, I handled international customer support through chat and voice, including customer interactions via calls, live chat, and Telegram replies.
At Startek, I responded to customer inquiries, requests, and complaints through email, chat, and calls. I handled email, live chat, and voice support processes.
Experience
Work history, roles, and key accomplishments
Customer Care Representative
Nevel Technologies
Oct 2025 - May 2026 (7 months)
Handled international customer support processes through chat and voice support. Managed customer interactions via calls, live chat, and Telegram replies professionally and efficiently, and maintained accurate records of customer conversations and follow-ups.
Customer Care Representative
Startek
Jun 2022 - Aug 2024 (2 years 2 months)
Responded to customer inquiries, requests, and complaints promptly and courteously via emails, chats, and calls. Handled an average of 80+ emails per day with 30-40% calls, 80-90 live chats per day, and 80-100 calls per day in voice process.
Education
Degrees, certifications, and relevant coursework
BBK DAV College for Women Amritsar
Bachelor of Computer Applications, Computer Applications
2016 - 2019
Graduated with a Bachelor of Computer Applications (BCA).
Availability
Location
IndiaAuthorized to work in
Salary expectations
Social media
Interested in hiring Khushboo?
You can contact Khushboo and 90k+ other talented remote workers on Himalayas.
Message KhushbooGet matched with your dream remote job
Sign up now and join over 250,000+ remote workers who receive personalized job alerts, curated job matches, and more for free!
