abel mashoyoya - Travel Agent - ASAP TICKETS | Himalayas
abel mashoyoyaAM
Open to opportunities

abel mashoyoya

@abelmashoyoya

Customer-focused professional with experience in hospitality and administration.

Zimbabwe
Message

What I'm looking for

I am looking for a role that fosters teamwork and customer satisfaction, with opportunities for growth.

I am a dedicated professional with a strong background in customer service and administration, currently seeking opportunities to leverage my skills in a dynamic environment. My experience spans across various industries, including hospitality, fitness, and administration, where I have consistently prioritized customer satisfaction and team engagement.

Throughout my career, I have developed effective management practices that foster a vibrant team culture. I believe that a happy and engaged team is essential for delivering exceptional customer experiences. My ability to multitask, plan, and solve complex challenges has been instrumental in my roles, particularly as a Manager on Duty at Fit24 Health and Fitness and as a Travel Agent at ASAP Tickets.

I am committed to continuous learning and growth, having pursued various courses to enhance my skills, including data analysis. I am eager to contribute positively to your company goals while gaining valuable experience in a supportive environment.

Experience

Work history, roles, and key accomplishments

AT
Current

Travel Agent

ASAP TICKETS

Jan 2024 - Present (1 year 6 months)

Currently working as a Travel Agent, responsible for assisting clients with their travel needs and bookings. This role involves extensive customer interaction and problem-solving to ensure smooth travel arrangements.

SV

Sales Personnel

Slater Gym - Vanderbijlpark

Jan 2018 - Jan 2020 (2 years)

Responsible for sales activities and promoting gym memberships to potential clients. Achieved sales targets and contributed to the growth of the gym's membership base.

Education

Degrees, certifications, and relevant coursework

CS

Chaplin High School

O and A Levels Matric with University Access, General Studies

Completed O and A Levels Matric, achieving university access. This foundational education provided a strong academic base for further studies.

CO

Coursera

Certificate, Data Science

Completed the Foundations of Data course, gaining essential knowledge in data principles. This program covered fundamental concepts for data analysis.

CO

Coursera

Certificate, Data Science

Completed the Prepare Data for Exploration course, focusing on data cleaning and preparation techniques. This training equipped me with skills to ready data for analysis.

CO

Coursera

Certificate, Data Science

Completed the Making Data Driven Decisions course, learning to leverage data for strategic choices. This program enhanced my ability to interpret data for effective decision-making.

Tech stack

Software and tools used professionally

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