Open to opportunities

Gaynor Musika- Vambe

@gaynormusikavambe

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Experienced sales and marketing administrator with a focus on hospitality.

Zimbabwe

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What I'm looking for

I am looking for a role that challenges me and allows for professional growth in a dynamic environment.

I am a dedicated professional with over 10 years of experience in sales and marketing, particularly within the tourism and hospitality sectors. My journey began with a Bachelor of Commerce (Honours) Degree in Tourism and Hospitality Management, which laid the foundation for my career. I have honed my skills in communication, teamwork, and problem-solving, enabling me to effectively manage diverse responsibilities in fast-paced environments.

Currently, I serve as a Sales & Marketing Administrator at Inter-African Marketing, where I oversee the development of training materials for Beauty Advisors and manage market requests. My role involves supervising trade marketing activities and ensuring the successful execution of promotional events. I take pride in my ability to communicate effectively with customers and compile detailed reports that inform business decisions.

My career objective is to secure a challenging position within a reputable organization that fosters growth and learning. I am eager to contribute my skills and experience to a team that values collaboration and innovation, while also expanding my own knowledge and capabilities in the industry.

Experience

Work history, roles, and key accomplishments

Current

Sales & Marketing Administrator

Current

Inter-African Marketing

Dec 2014 - Present (10 years 7 months)

Ensured the elaboration of instruction sheets and training for Beauty Advisors. Managed market requests daily, including processing orders, bay merchandising, and ordering/installing visuals and deliveries.

Marketing Sales Training Order Processing Merchandising Reporting Financial Statements Stock Management

Guest Service Agent

Rainbow Towers Hotel & Conference Centre

Nov 2014 - Dec 2014 (1 month)

Interacted directly with hotel guests, anticipating and addressing their needs physically or virtually. Managed room assignments and handled guest check-ins and check-outs efficiently.

Room Assignment Problem Solving Communication Hospitality Management

Guest Service Agent

Pandhari Hotel

Aug 2014 - Nov 2014 (3 months)

Interacted directly with hotel guests, anticipating and addressing their needs physically or virtually. Managed room assignments and handled guest check-ins and check-outs efficiently.

Room Assignment Problem Solving Communication Hospitality Management

Intern

Management Training Bureau

Jan 2012 - Dec 2012 (11 months)

Gained comprehensive experience across various hotel departments, including Front Office Operations, Housekeeping, Stores, and Restaurant & Bar Operations. Developed foundational skills in hospitality management and guest services.

Housekeeping Restaurant Operations Bar Operations Guest Service Concierge Hospitality Management Customer Service

Education

Degrees, certifications, and relevant coursework

Midlands State University

Bachelor of Commerce (Honours) Degree, Tourism and Hospitality Management

Grade: 2.1 Degree Class

Obtained a Bachelor of Commerce (Honours) Degree in Tourism and Hospitality Management with a 2.1 Degree Class from Midlands State University. This program provided a comprehensive understanding of the tourism and hospitality industry.

Marketers Association of Zimbabwe in association with WSI Academy

Certificate, Digital Marketing

Completed a Certificate in Digital Marketing through the Marketers Association of Zimbabwe in association with WSI Academy. This program focused on key aspects of digital marketing strategies and tools.

International Air Transport Association (IATA)

Diploma, International Air Transport Association (IATA)

Earned a Diploma in International Air Transport Association (IATA) from September 2014 to March 2015. This diploma provided specialized knowledge in air transport operations and management.