Open to opportunities

Miss P

@missp

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Dynamic reservations consultant with strong sales and customer service skills.

Zimbabwe

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What I'm looking for

I am seeking a role that values hard work and offers growth opportunities.

I am a dedicated professional with a Bachelor of Business Administration in Business Management from Solusi University, where I graduated with first-class honors. My experience spans across various roles, including my recent position as a Reservations Consultant at Wildlife Encounter, where I excelled in managing client bookings and enhancing customer experiences. I take pride in my ability to establish strong relationships with clients and agents, ensuring seamless travel arrangements and exceptional service.

Prior to this, I worked as Administrative and Sales Personnel at Khaki World, where I honed my skills in customer interaction, order management, and operational support. My role involved not only assisting customers but also managing supplier relations and ensuring timely deliveries. Additionally, I am honored to serve as the youngest board member on the World Vision Zimbabwe Advisory Council, where I have represented Zimbabwe at international forums and contributed to meaningful discussions on governance and risk.

Experience

Work history, roles, and key accomplishments

Current

Board Member

Current

World Vision Zimbabwe

Jan 2018 - Present (7 years 5 months)

Appointed as the youngest board member in the World Vision Zimbabwe Advisory Council, representing Zimbabwe at the triennial council in Accra, Ghana. Served as a speaker at the regional forum hosted by Zambia and Zimbabwe, contributing to strategic discussions and governance.

Board Governance Advisory Public Speaking Strategic Planning Leadership International Relations

Reservations Consultant

Wildlife Encounter

Feb 2022 - Present (3 years 4 months)

Warmly welcomed clients and provided information on various activities. Managed bookings via email, telephone, and in-person, organizing client travel and reservation plans. Utilized different techniques to sell products, promote packages, and handle client queries and transfers.

Reserving Customer Service Sales Client Management Invoicing Relationship Building

Administrative and Sales Personnel

Khaki World

May 2018 - Present (7 years 1 month)

Interacted with customers to meet their needs by answering questions about items and processing purchases. Managed supplier orders for merchandise, tracked customer deliveries, and handled quotations and invoices. Reconciled supplier invoices, attended to daily operational needs, and managed the Director's diary and appointments.

Sales Supplier Management Invoicing