Abel Abad Aparicio

I’ve delivered operations transformation at MAPFRE Spain, optimizing more than 152,000 manual labour hours and contributing to a 9% overall efficiency improvement across Finance and Corporate functions.

At Orange Spain, I helped scale an RPA Centre of Excellence that deployed 60+ automation solutions across HR, Finance, Sales, Marketing, and IT. I built ROI calculators and automation roadmaps, led process discovery and gap analysis, and coordinated business and IT teams through Agile delivery sprints.

At NTT Data, I assessed 40+ processes, accelerated delivery by 25%, and supported RPA implementation, operating model design, requirements, UAT, and stakeholder communication across client engagements.

Today, I consult independently from Bali on Smartsheet PMO implementations, AI-powered workflow automation, and chatbot solutions for international clients. I work comfortably across distributed, multicultural teams in Spanish and English.