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Abdullah Hany

@abdullahhany

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I build B2B pipelines through high-volume outbound prospecting and qualification.

United States

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What I'm looking for

I'm looking for a B2B business development role where I can drive outbound pipeline, qualify opportunities, partner with account executives, and contribute through strong prospect communication and performance-focused execution.

I've built B2B pipeline through outbound prospecting, cold calling, lead qualification, and conversations with decision-makers across industries. At Fuel Sales Academy, I maintained 110% of daily call and email goals while educating more than 70 potential clients on software solutions.

I partnered with Account Executives supporting ELLPro, Proximity Learning, Class Dojo, and Hazel Health, identifying and qualifying opportunities in CRM workflows.

Previously at Proper Business Solutions, I generated a 200% increase in conversion rates through 200+ cold calls daily and ranked #1 in my department for seven months. I also led QA teams, trained underperforming team members to reduce errors by 15%, and improved performance metrics by more than 150%.

My background also includes customer support, quality auditing, team coaching, and Arabic-English translation. I bring a disciplined, metrics-focused approach to building rapport, maintaining meaningful prospect conversations, and improving team performance.

Experience

Work history, roles, and key accomplishments

Business Development Representative

Fuel Sales Academy

Aug 2025 - Jun 2026 (10 months)

Consistently maintained 110% of daily call/email goals, operated within CRM platforms, educated 70+ potential clients, and built pipeline for account executives by identifying and qualifying opportunities.

CRM Pipeline Generation Lead Qualification Cold Calling Outbound Prospecting Communication Skills

Quality Manager & Customer Support

Team Whale

Nov 2022 - Apr 2025 (2 years 5 months)

Executed monthly QA auditing, managed over 300 chats and 100 emails daily, and maintained a 96.4% customer satisfaction score. Received 'Best Specialist of the Month' for 8 consecutive months.

QA auditing Customer Support Customer Satisfaction Communication Skills Time Management

Quality Assurance Team Leader

Proper Business Solutions

Feb 2021 - Apr 2022 (1 year 2 months)

Trained underperforming team members, reducing error rates by 15%. Supervised a team of 12 Quality Coaches and designed QA processes that increased team performance metrics by over 150%.

Team Management Coaching QA Process Design Performance Analysis Training

Quality Assurance Specialist

Proper Business Solutions

Jun 2019 - Feb 2021 (1 year 8 months)

Conducted QA auditing on over 2,500 leads monthly with a 98% accuracy rate. Collaborated with cross-functional teams to streamline workflows and introduced quality control procedures that reduced defects by 10%.

QA auditing Data Accuracy Workflow Optimization Cross Functional Collaboration Quality Control

Business Development Representative

Proper Business Solutions

Feb 2018 - Jun 2019 (1 year 4 months)

Conducted 200+ cold calls daily to identify qualified leads, resulting in a 200% increase in conversion rates. Ranked #1 in the department for 7 months by consistently exceeding lead-generation targets.

Cold Calling Lead Generation Conversion Rate Optimization Sales Communication Skills

Sales Development Representative

Leads Generation

Aug 2017 - Dec 2017 (4 months)

Adapted communication techniques to engage diverse clientele, generated the highest number of qualified leads for 3 consecutive months, and managed outbound calls achieving a 30% conversion rate.

Outbound Calling Lead Qualification Communication Skills Sales Client Engagement

Translator

ATO

May 2017 - Aug 2017 (3 months)

Reviewed and edited complex texts for readability and grammatical correctness. Translated over 50 books between Arabic and English, ensuring accuracy and cultural relevance.

Translation Editing Arabic English Cultural Relevance