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@abdulazeeztemitope
Detail-oriented administrative professional with strong customer service experience.
I am a dedicated and organized administrative professional with a strong background in customer service and support roles. My experience includes handling customer complaints, managing documentation, and ensuring efficient office operations. I have a proven track record of working well under pressure and contributing to team success through effective communication and task management.
During my time as a Digital Intern at Jakes Embassy Lagos, I honed my skills in resolving customer complaints, processing orders, and maintaining office supplies. I also assisted with special projects and initiatives, demonstrating my ability to adapt to various responsibilities. Additionally, my internship at Dangote Flour Apapa Lagos allowed me to develop technical skills in production processes, including stamping and sealing flour bags, as well as sorting and inspecting packaging materials.
I hold a B.Sc. in Tourism Studies from the National Open University of Nigeria, which has equipped me with a solid understanding of customer service and relationship management. I am proficient in Microsoft Office Suite and possess excellent interpersonal communication skills, making me a valuable asset to any team.
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Work history, roles, and key accomplishments
Jakes Embassy
May 2022 - Nov 2022 (6 months)
As a Digital Intern at Jakes Embassy, I resolved customer complaints, fulfilled requests, processed orders and returns, and documented customer interactions. I communicated with customers through various channels and encouraged them to complete surveys while assisting with special projects assigned by the executive team.
Dangote Flour
Jul 2012 - Sep 2017 (5 years 2 months)
During my internship at Dangote Flour, I was responsible for stamping flour bags with production dates, sorting packing bags, and sealing bags using an industrial sealing machine. This role enhanced my attention to detail and operational skills.
Coca-Cola Plant
May 2012 - Jun 2012 (1 month)
At Coca-Cola Plant, I ensured the readiness of the assurance department for daily production through housekeeping and inspections. I supervised production line staff and ensured compliance with safety protocols and proper product labeling.
Degrees, certifications, and relevant coursework
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