At Tasty Bite Foods and Pastries, I handled customer inquiries, complaints, and requests, shared product and service information, and resolved issues. I also maintained customer records and assisted with orders and transactions.
At Deebony Hotel, I combined front desk administration with customer support. I handled walk-in clients and appointment schedules, maintained transaction records, and assisted with data entry and report preparation.
As an Administrative intern at Starthub Innovation, I supported daily operations, documentation, and meeting logistics. I also created spreadsheets and analyzed real-time business activity data to identify trends and support decision-making.
I have a BSC in Business Administration from Topfaith University and a Certified Microsoft Office Expert certification. My experience includes customer service, administrative support, and tools such as Microsoft Office, Google Workspace, Hiver, Zohodesk, and Hubspot.
