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@aazibsiddique
Cybersecurity-focused IT professional skilled in help desk, system administration, and network security.
I am an IT professional with a Bachelor of Science in Cybersecurity (2024) and Security+ certification, focused on gaining enterprise experience in IT security, system management, and cybersecurity.
At SRK Consulting I resolved Level 2 complex IT issues, developed Power Automate workflows, tested and optimized WEBUI AI features, configured Fortinet equipment, and delivered SharePoint support while mitigating security alerts in Microsoft Defender and managing devices with Intune.
While contracting at ONEOK I installed and configured Starlink at terminals, stacked and racked Cisco switches, and configured firewalls to support oil and gas operations, refining my hands-on networking and deployment skills.
In my ongoing IT support role at Primrose Schools I perform Mac and Windows troubleshooting, monitor network and system performance, provide printer and computer support, and execute software updates. I combine technical troubleshooting with strong customer service and a focus on root-cause resolution.
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Work history, roles, and key accomplishments
PRIMROSE SCHOOLS AT CANDELAS & WESTWOODS
Apr 2019 - Present (6 years 7 months)
• Performing system troubleshooting for both Mac and Windows platforms.
• Monitoring and optimizing the performance of network and system operations.
• Providing comprehensive technical support for both printer and computer systems.
• Executing software updates and installations.
SRK Consulting
Mar 2025 - May 2025 (2 months)
Resolved level 2 IT incidents and developed Power Automate workflows to streamline support processes; configured Fortinet equipment, delivered SharePoint support, mitigated Microsoft Defender alerts, and managed Intune device deployments.
ONEOK
Sep 2024 - Feb 2025 (5 months)
Installed and configured Starlink at oil and gas terminals, racked and stacked Cisco switches, and configured firewalls to secure ONEOK network systems.
Degrees, certifications, and relevant coursework
Bachelor of Science, Cybersecurity
Bachelor of Science in Cybersecurity awarded in 2024 from Colorado State University Global.
CompTIA Security+, Cybersecurity
CompTIA Security+ certification obtained in 2022.
Software and tools used professionally
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