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Aaron Williams

@aaronwilliams1

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I improve compliance workflows, investigate financial risk, and resolve technical operations issues.

United States

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What I'm looking for

I'm looking for an operations, compliance, or technical support role where I can improve workflows, investigate complex issues, strengthen documentation, and support teams in regulated, high-volume environments.

I've supported regulated operations at Deutsche Bank, Citigroup, Take Command Health, and Thompson Baker Agency, handling KYC onboarding, sanctions screening, fraud investigations, client support, and complex account issues. At Deutsche Bank, I achieved a 95% first-pass compliance approval rate while serving as a subject matter expert for internal KYC systems.

I strengthen documentation and workflows through practical technical support, audit readiness, and process improvement. I've reduced administrative processing time by 25%, created globally adopted troubleshooting guidance, and trained more than 50 analysts in fraud detection and investigative procedures.

Experience

Work history, roles, and key accomplishments

Specialized Operations Support

Take Command Health

Jan 2026 - Apr 2026 (3 months)

Guided clients through complex health insurance options while maintaining accurate account documentation and system logs. Investigated account issues and coordinated with carriers to resolve eligibility, system, and coverage discrepancies.

Client Onboarding Account Support Technical Troubleshooting Documentation Process Development Workflow Optimization