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Rick Broske

@rickbroske

Risk and technology governance professional at U.S. Bank who improved issue-reporting accuracy by 47% and automated weekly email triage.

United States

Message

At U.S. Bank, I produced and validated monthly oversight reporting on 450+ open issues for the Cybersecurity and Technology Governance Committee. I flagged at-risk items and coordinated follow-up to support enterprise policy adherence.

I reviewed 20+ issues each month, identifying evidence gaps and partnering with issue coordinators to resolve them. By validating remediation details and classifications, I improved reporting accuracy by 47%.

I automated routing for 100+ shared mailbox emails each week with Power Automate, saving two hours of manual triage weekly. I also defined requirements for Power Apps and Power BI oversight solutions, partnering with developers on leadership reporting that saved 10 hours per month.

Earlier at U.S. Bank, I improved compliance program effectiveness and data quality, supported trust and corporate actions platforms, and performed information security reviews. My experience also includes operational risk, remediation governance, regulatory compliance, and executive reporting.

Experience

Work history, roles, and key accomplishments

Technology Issue Management Analyst

U.S. Bank

Jun 2020 - Sep 2026 (6 years 3 months)

Produced and validated monthly oversight reporting on 450+ open issues for the Cybersecurity and Technology Governance Committee. Improved reporting accuracy by 47% and automated triage workflows, saving two hours per week.

RSA Archer Power Automate PowerApps Power BI Tableau Excel SharePoint Issue Management Risk Assessment Data Quality

Business Analyst / Project Analyst

U.S. Bank

Feb 2019 - Jun 2020 (1 year 4 months)

Led requirements gathering for 5 business and technology initiatives, translating business needs into implementation requirements. Coordinated 12 cross-functional stakeholders and resolved data exceptions that improved reporting reliability by 15%.

Requirements Gathering Stakeholder Management Cost Benefit Analysis Data Analysis Project Documentation

Compliance Program Administrator

U.S. Bank

Aug 2017 - Nov 2018 (1 year 3 months)

Improved compliance program effectiveness by 25% by enhancing issue-management systems, tools, training, and reporting. Built SharePoint repositories and collaboration sites, enhancing communication efficiency by 30%.

Compliance Issue Management SharePoint Training Reporting

Compliance Data Analyst

U.S. Bank

Jun 2014 - Aug 2017 (3 years 2 months)

Reduced data-quality issues by 25% by managing data processing, mining, and troubleshooting for Fair Lending analyses and compliance reporting. Improved data processing accuracy by 35% by standardizing procedures and data dictionaries.

Data Analysis Data Quality Compliance Data Processing Data Mapping

Business Technology Analyst

U.S. Bank

Nov 2012 - Jun 2014 (1 year 7 months)

Supported SEI's Trust 3000 platform and daily trust account reconciliation. Tested quarterly vendor releases and fixes and supported disaster recovery activities.

Trust 3000 Reconciliations Testing Disaster Recovery

Information Security Analyst

U.S. Bank

May 2009 - Nov 2012 (3 years 6 months)

Automated 150+ application request forms into a centralized electronic workflow, reducing administrative effort and operational cost. Performed security reviews, quarterly user-access audits, investigations, and compliance assessments.

Security Reviews Access Auditing Compliance Assessments SharePoint Workflow Automation

Senior Trust Trade Services Representative

U.S. Bank

Apr 2001 - Oct 2006 (5 years 6 months)

Managed 350 trust account securities trades, resolved settlement issues, developed corporate action procedures, and led a project plan to automate client notifications.

Securities Trading Settlements Corporate Actions Project Management