Dominic Weatherspoon
@dominicweatherspoon
Web3 compliance and financial operations analyst focused on risk and accuracy.
United StatesWhat I'm looking for
I am a Web3 compliance and financial operations analyst with a background in banking operations, fraud investigation, and transaction accuracy across regulated financial environments. I have delivered audit-ready documentation, collaborated with cross-functional teams, and implemented workflows that support secure, transparent financial operations in blockchain and DeFi contexts.
My experience includes investigating unauthorized transactions, managing high-volume emergency response operations, and improving claims and account integrity processes. I combine analytical rigor, technical proficiency with tools like Salesforce and SQL Server, and a strong adherence to regulatory and risk-management standards to drive accurate, compliant results.
Experience
Work history, roles, and key accomplishments
ADRespond to high-priority emergency signals with strict protocol adherence, ensuring accurate incident verification, traceable documentation, and timely communication with responders to maintain safety and compliance.
Research and Adjustment Representative
Bank of America
Jan 2020 - Feb 2024 (4 years 1 month)
Investigated unauthorized transactions, deposit discrepancies, and ACH disputes using internal systems, resolving cases accurately and maintaining audit-ready documentation to ensure regulatory compliance.
Claims Express Associate
State Farm
Jan 2019 - Jun 2019 (5 months)
Collected and verified claim information, performed risk validation and policy coverage assessments, and maintained precise digital records to support compliant claim setup and internal controls.
Licensed Service Representative
Encompass Insurance
Aug 2018 - Nov 2018 (3 months)
Provided licensed customer service support for insurance products, ensuring compliant customer interactions and accurate policy servicing documentation.
Customer Service Representative
BB&T Bank
Oct 2016 - Mar 2018 (1 year 5 months)
Handled customer service and account support, resolved billing and posting issues, and maintained transaction accuracy to support branch operations and compliance.
Customer Service Representative
Time Warner Cable
Oct 2011 - Apr 2016 (4 years 6 months)
Managed customer inquiries and service issues for cable subscribers, maintaining accurate records and resolving complaints to improve customer satisfaction and operational efficiency.
Education
Degrees, certifications, and relevant coursework
DCDallas College
Certificate, Web3 Compliance & Financial Operations
2022 - 2023
Completed a Web3 program focused on compliance and financial operations between January 2022 and December 2023.
Skyline High School
High School Diploma, General Studies
2002 - 2006
Completed basic secondary studies at Skyline High School from August 2002 to May 2006.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
Skills
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