Aaron Anderson

Achieved top sales performance by upselling automotive products, contributing to a revenue boost of 5-15% month to month through effective communication and product knowledge. Enhanced customer loyalty and satisfaction by developing strong relationships through effective communication and problem-solving, resulting in repeat business.

Led a team of 3-5 employees as the closing manager, enhancing store operations and customer satisfaction through effective leadership and training within 6 months. Achieved a 100% safety record while loading and unloading truckload shipments utilizing a forklift and pallet jack, ensuring operational efficiency through meticulous adherence to safety protocols.

Completed all on the job training and testing to become a full installer within my first year of employment. Responsible for installing complete plumbing solutions up to and including groundworks, waste, water, and gas systems for newly built custom homes and condos.

Managed the service department of a brand new family owned retail bicycle store. Responsible for all repairs on every type of bicycle that came in for service and built all new bicycles from the frame up.

Provided technical support for Cable TV, Internet, and VOIP phone service in a 24/7-365 call center environment. Assisted customers in resolving diverse hardware and software issues on PC and Macintosh platforms, ensuring quick resolution of user concerns.

Responsible for managing a high end bicycle shop with both a physical and worldwide internet presence. Built custom high end bicycles from the frame up including building wheels and fitting forks.

Completed all classroom coursework for MCSE, CompTIA A+, N+ certifications. This program provided a strong foundation in computer networking and system administration.