Aarika McGowan
@aarikamcgowan
I support customers through online services, bookings, and account solutions.
United StatesWhat I'm looking for
I've supported customers across online travel services, student loan counseling, and residential cleaning.
At RCI, I helped members navigate the website through Live Chat, book vacations online, and explore additional services and options. Previously at Student Assistance Corporation, Navient, I assisted borrowers in bringing student loan accounts up to date and understanding available programs.
As a self-employed residential cleaner, I clean and maintain clients' households while providing excellent customer service. My management and marketing education also included student consulting and promotional planning for Habitat for Humanity.
Experience
Work history, roles, and key accomplishments
Residential Cleaner
Self Employed
Jun 2021 - Present (5 years 3 months)
Cleans and maintains clients' households and provides excellent customer service.
Education
Degrees, certifications, and relevant coursework
Indiana State University
Bachelor of Science, Management
Grade: 3.10
Activities and societies: Sycamore Business Advisors: Student Consulting Team; Habitat for Humanity: Promotional/Marketing Plan
Bachelor of Science in Management with a minor in Marketing, graduating in December 2009 with a cumulative GPA of 3.10.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Salary expectations
Job categories
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