Kelsey Velho
@kelseyvelho
I deliver efficient customer service through fast learning and team support.
United StatesWhat I'm looking for
I've supported customers, guests, and small businesses across hospitality, home services, retail, and technology. At GoDaddy, I provided inbound customer support spanning technical troubleshooting, sales, and small-business consultation.
At Marriott and Residence Inn by Marriott, I handled check-ins, check-outs, guest services, and housekeeping assistance. As a Front Desk Supervisor, I supervised employees to help ensure the best possible guest care.
I've also supported scheduling, filing, and research at Affordable Plumbing and Remodeling, and assisted with applications, contracts, interviews, employee supervision, and cash handling in retail. My greatest strength is learning and teaching quickly so I can work efficiently and support my team.
Experience
Work history, roles, and key accomplishments
Office Assistant
Affordable Plumbing and Remodeling
Apr 2018 - Oct 2023 (5 years 6 months)
Provided customer service, scheduling, and filing support. Assisted with research tasks to support office operations.
Education
Degrees, certifications, and relevant coursework
Kirkwood Community College
Associate of Arts, Criminal Justice
2019 - 2022
Pursued an Associate of Arts in Criminal Justice from 2019 to 2022.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Salary expectations
Job categories
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