Antoinette Johnson

I’m a dependable professional with experience in customer service, remote support, and housekeeping. I’m known for providing high-quality results while maintaining a positive, professional attitude.

From 2018–2023 at Nelnet, I supported clients through phone and online communication, helping with billing inquiries, account updates, and customer issues. I maintained accurate data entry and upheld confidentiality standards while staying patient and professional in every interaction.

From 2020–2024 at Evergreen Lakeside Resort, I cleaned and maintained guest rooms and common areas to resort standards. I restocked supplies, managed daily cleaning checklists efficiently and independently, and helped ensure high guest satisfaction through strong attention to detail.

Earlier, as a crew member at McDonald’s (2016–2017), I provided customer service in a fast-paced environment, handled cash transactions, and supported daily operational goals. Across every role, I bring organization, communication, and the ability to work independently in both home and hospitality settings.