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Aamir MerchantAM
Open to opportunities

Aamir Merchant

@aamirmerchant

I close SaaS deals and build enterprise sales pipelines from scratch.

India
Message

I've sold SaaS, AI, and analytics platforms to US and global customers across full sales cycles, from first contact through negotiation and close.

At BrowserStack, I built a $1M+ pipeline, consistently exceeded 100% of quota, and closed deals up to $50K with engineering, QA, DevOps, technical, and executive stakeholders. At Rippling, I managed mid-market US sales opportunities and multi-person buying processes across HR, IT, and business teams.

As ZenAdmin's early sales hire, I helped build the sales process, playbook, and outbound motion from scratch while managing a $500K annual quota. I also ran demos and created sales materials still used by the team.

Most recently, I manage approximately 300 SMB and enterprise accounts at Khoros, supporting a $111M book of business and running renewals. My account management experience gives me a practical view of how customer relationships and deals hold up after close.

Experience

Work history, roles, and key accomplishments

KH
Current

Account Manager, Customer Success

Khoros

Jan 2025 - Present (1 year 8 months)

Manages approximately 300 SMB and enterprise customer accounts, supporting a $111M book of business and running renewals. Utilizes AI tools to prepare for customer meetings and enhance communication efficiency.

Education

Degrees, certifications, and relevant coursework

Jamnalal Bajaj Institute of Management Studies logoJS

Jamnalal Bajaj Institute of Management Studies

Master of Business Administration, Business Administration

2016 - 2018

Pursued a Master of Business Administration at Jamnalal Bajaj Institute of Management Studies from 2016 to 2018.

Tech stack

Software and tools used professionally

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