Open to opportunities

888 User

@888user

Director of Marketing and digital commerce professional delivering growth through Shopify, ads, and customer-first service.

United States

Message

What I'm looking for

I’m looking for a role where I can lead digital marketing and support e-commerce operations—running ads, managing a Shopify storefront, improving customer satisfaction, and handling order processing with dependable, service-focused execution.

I’m a marketing and e-commerce leader who manages the full customer journey—from digital campaigns to storefront operations. At Swizz-Style, Inc., I ran social media and online advertising campaigns, maintained the company’s entire Shopify store, processed orders, and supported customers by phone, email, and online messaging.

I also build practical solutions to improve customer experience, including creating a chatbot for sales, customer service, and troubleshooting. My background in sales and customer service has strengthened my ability to resolve concerns quickly, maintain accurate records, and partner with management to improve satisfaction and increase online sales.

Experience

Work history, roles, and key accomplishments

Director of Marketing

Swizz-Style, Inc.

Managed digital marketing campaigns and advertising, including social media and online ads. Maintained the Shopify storefront, processed customer orders, and supported customers via phone, email, and online messaging.

Digital Marketing Social Media Management Online Advertising Shopify Store Management Customer Service Order Processing Customer Support Messaging Canva Google Ads Meta Ads Quickbooks Microsoft Office

Temporary Retail Associate

Big Lots

Helped with opening a new retail location by stocking merchandise, organizing inventory, and preparing the sales floor for customers. Assisted customers with finding merchandise.

Sales Floor Preparation Retail Merchandising

Customer Service and Sales Representative

Securitech Systems, Inc.

Assisted customers with home security products and services, generating sales through outreach and relationship building. Resolved concerns, answered product questions, and maintained accurate customer records with follow-up support.

Customer Service Sales Customer Outreach Relationship Building Issue Resolution Follow up

Family Caregiver

Provided full-time care to immediate family members during periods of serious illness, managing daily routines and maintaining a safe, organized home environment.

Caregiving Medication Management Transportation Time Management Problem Solving

Utility Worker

Smokey Bones

Supported restaurant operations by maintaining cleanliness and sanitation and operating commercial dishwashing equipment. Assisted kitchen staff during busy service periods and performed janitorial and facility maintenance duties.

Facility Maintenance Busy Service Assistance