Looking for a job

Στέλλα Τσαούσι

@0007168

Customer support professional at Wolt who managed high volumes of customer inquiries and resolved issues across digital channels.

Greece

Message

What I'm looking for

I'm seeking a full-time position in Customer Support, Administrative Support, Back Office, Sales Support, or Operations, preferably with a stable daytime schedule.

At Wolt, I provided customer support through digital channels, managing a high volume of inquiries and resolving customer issues. I communicated with customers, delivery partners, and internal teams, while following company procedures and service standards.

At The Body Shop, I assisted customers with product recommendations and sales, handled cash and card transactions, and supported the store’s day-to-day operations.

At Chick in / Famideli, I provided customer service, managed incoming and telephone orders, and supported administrative tasks. I also entered and managed customer information and handled daily transactions.

Earlier, I assisted theatre visitors and handled ticketing at Politia Theatrou, and participated in promotional campaigns as a Product Promoter at Respect Marketing. I hold an Integrated Master’s Degree in Theatre Studies from Aristotle University of Thessaloniki and a Computer Competency Certificate (CCU) from ACTA.

Experience

Work history, roles, and key accomplishments

Support Associate

Wolt

Mar 2025 - Jul 2026 (1 year 4 months)

Provided customer support through digital channels, managing and resolving a high volume of inquiries while prioritizing cases to maintain service quality and response times.

Customer Support Digital Communication Case Management Problem Solving Complaint Handling Internal Systems

Sales Assistant

The Body Shop

Aug 2023 - Jan 2025 (1 year 5 months)

Provided personalized customer service and product recommendations, operated the cash register, and handled daily transactions while supporting store operations in a high-traffic retail environment.

Customer Service Sales Cash Handling Transaction Processing Retail Operations Product Knowledge

Customer Service & Administrative Support

Chick in / Famideli

Jan 2021 - Dec 2023 (2 years 11 months)

Provided customer service, managed incoming orders, handled cash register operations, and supported administrative tasks while coordinating with team members to ensure smooth daily operations.

Customer Service Order Management Cash Handling Administrative Support Telephone Sales Data Entry