Настя Борисенко

@000409

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Dynamic sales specialist with expertise in customer support and marketing.

Netherlands

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What I'm looking for

I seek a collaborative environment where I can grow my skills in marketing and customer support.

As a dedicated sales specialist with a strong background in customer support and marketing, I have honed my skills in various roles that emphasize effective communication and strategic thinking. My experience at PVH Corp. as a Sales Specialist allowed me to provide efficient advice regarding brand products while collaborating with teams to enhance visual merchandising and store replenishment.

Prior to this, I worked as a Blog Editor at Netpeak Group, where I developed engaging content and managed email marketing campaigns. My role involved creating informative articles, infographics, and promotional materials that effectively attracted and retained customers. I am passionate about leveraging my skills in a dynamic environment that values creativity and collaboration.

Experience

Work history, roles, and key accomplishments

Sales Specialist

PVH Corp. 'Tommy Hilfiger'

Feb 2023 - Jan 2025 (1 year 11 months)

As a Sales Specialist, I provided efficient advice regarding brand products, managed visual merchandising, and executed store replenishment. I utilized CRM/ERP software to enhance customer interactions and sales strategies.

MS Office Google Workspace SAP CRM ERP Team Collaboration Customer Service

Blog Editor

Netpeak Group 'Serpstat'

Feb 2022 - Dec 2022 (10 months)

In my role as a Blog Editor, I created SEO-focused content including articles, infographics, and landing pages. I also managed email marketing campaigns and analyzed performance metrics to improve engagement.

SEO Email Marketing Content Creation Copywriting Excel Canva Data Analysis Digital Marketing

Junior PR Specialist

Netpeak Group

Nov 2021 - Jan 2022 (2 months)

As a Junior PR Specialist, I promoted job openings, collaborated with recruiters, and created appealing advertisements. My role required effective time management and strong interpersonal skills.

Public Relations Time Management Team Collaboration Advertising Excel Communication Recruitment Marketing Content Creation Digital Advertising

Customer Support Manager

Support Lab iGambling

Aug 2020 - Oct 2021 (1 year 2 months)

In this position, I managed 24/7 user support, handling requests via live chat and email in English and French. I focused on providing reliable and polite customer service.