Елена Елена

Designed and refined prompts, annotated and reviewed text data for LLM training, evaluated model outputs for quality, and developed annotation guidelines to improve model reliability over a 6-month engagement.

Performed integration and API testing for EHR products, executed C-CDA/Flat File validation to meet HIPAA requirements, and combined QA and BA responsibilities to define user stories and test suites across distributed teams.

Executed API and integration testing for hospital EHR systems, authored test suites and user stories, and facilitated stakeholder communication while ensuring software validation and compliance across third-party integrations.

Led QA efforts for cross-platform desktop and hardware-integrated consumer electronics products, validated plugin migrations and improvements, and drove quality across feature, regression, performance and localization testing for a 14-person team.

Wrote and maintained manual test procedures for hardware-software devices, executed integration and performance testing using Android Studio and BrowserStack, and coordinated defect resolution with cross-functional stakeholders on a 30-member team.

Led customer support operations for a large dating service, managed 50-person teams, tracked KPIs and SLAs, optimized processes for 24/7 coverage, and coordinated testing and QA feedback into product improvements.

Tested mobile and web applications end-to-end, created and monitored test cases and sprint processes, and organized sprint meetings to improve team velocity and delivery for a medicines delivery platform.

Master of Science degree in Project Management from Dnipropetrovsk Institute of Public Administration.

Master of Science degree in Technical Translation (English, German, Spanish, French) from Dnipropetrovsk National Mining University.