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Dhruvika Patel

@dhruvikapatel

QA Manager at Opiniion who reduced a 100+ defect backlog to fewer than 10 and integrated AI-assisted testing into QA workflows.

United States

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At Opiniion, I led a five-person QA team and established standardized practices for requirements reviews, test execution, defect reporting, and release readiness. I reduced the existing defect backlog from 100+ to fewer than 10 through structured triage and close partnership with Engineering.

I also integrated AI-assisted test case generation and agent-supported scenario execution into QA workflows, while managing Mabl automation practices during the V4-to-V5 platform transition.

At Rentgrata, I designed and built three end-to-end automation frameworks for RG Manager, RG Web App, and RG Widget using Cypress and Playwright. I integrated the suites into CI/CD and converted full regression coverage to automated execution.

At Delta Air Lines, I progressed from Senior QA Engineer to QA Lead and served as the primary QA for enterprise offer-to-order workflows. I developed Java automation scripts with Cucumber and REST Assured, and validated APIs, databases, integrations, and production releases.

Experience

Work history, roles, and key accomplishments

QA Manager

Opiniion

Nov 2025 - Oct 2026 (11 months)

Led a 5-person QA team, established standardized QA practices, reduced defect backlog from 100+ to fewer than 10, and integrated AI-assisted test case generation and Mabl-based automation.

QA Lead

Rentgrata

Apr 2022 - Nov 2025 (3 years 7 months)

Independently designed and built three end-to-end automation frameworks using Cypress and Playwright, integrated automated suites into CI/CD, and served as primary QA for an AI-powered platform.

Cypress Playwright CI CD Automation Framework AI LLM Testing Prompt and Response Validation Response Quality Vellum Test Strategy Test Planning Test Execution Defect Triage Mentorship Cross Functional Collaboration API Testing Regression Testing Integration Testing

QA Lead

Delta Air Lines

Sep 2018 - Apr 2022 (3 years 7 months)

Progressed from Senior QA Engineer to QA Lead, providing technical guidance and coordinating work for a team of three QA professionals. Served as primary QA for end-to-end enterprise offer-to-order workflows and led testing initiatives.

Java Cucumber Rest Assured API Testing Database Testing Integration Testing Production Release Validation Agile Scrum Test Strategy Test Planning Test Cases Test Execution Defect Management

Sr. QA Engineer/ Analyst

ADP

Oct 2016 - Nov 2017 (1 year 1 month)

Partnered with solution architects and business stakeholders to translate technical requirements into quality strategies. Performed end-to-end testing across integrated mainframe, web application, and SAP systems.

Selenium Webdriver Java SQL Mainframe Web Application Testing SAP End To End Testing Data Integrity Quality Strategy

QA Engineer

BISAG

Jul 2013 - Jun 2014 (11 months)

Analyzed business requirements, developed test strategies and test cases, and performed functional and regression testing. Built API and Selenium WebDriver automation using Java and JUnit.