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RAExperienced People Operations Manager focused on HR and employee engagement.
Experience
ATPeople Operations Manager
Atolls
Feb 2021 - Apr 2024 (3 years 2 months)
General Manager
BOB’s Wine Bar & Kitchen
Jan 2020 - Jan 2021 (1 year)
People Manager
Bedales Enterprises Limited
Jan 2018 - Jan 2020 (1 year 11 months)
General Manager
Bedales at Spitalfields
Oct 2016 - Jan 2018 (1 year 3 months)
KLResourceful leader with over 10 years in customer service operations.
Experience
Product Support Team Lead
Workiva
Sep 2022 - Present (3 years 2 months)
Customer Service & Operations Manager
Health E-Commerce
May 2021 - Sep 2022 (1 year 4 months)
CS Team Manager
Amazon Web Services
Passionate licensed professional counselor dedicated to mental health support.
Experience
Virtual Behavioral Health Therapist
SSM Health-Corporate
Sep 2024 - Present (1 year 2 months)
LPC-Candidate
Integrated Therapy Solutions of Oklahoma
Aug 2023 - Present (2 years 3 months)
Customer-focused support supervisor driving service excellence.
Experience
Supervisor
Konecta - Ita Airways
May 2024 - Present (1 year 6 months)
Supervisor
Teamscom - Ita Airways
May 2022 - Apr 2024 (1 year 11 months)
Customer Service Representative
Versatile product manager with a passion for market research.
Experience
Product Manager
Tech Lab Business
Nov 2020 - Present (5 years)
Business Development and Procurement Manager
Tech Lab Marketers
Oct 2017 - Nov 2020 (3 years 1 month)
Consumer Operations Support (Team Leader/Supervisor)
WTExperience professional with proven skills in Customer Service and Administration Tasks.
Experience
Quality Analyst
Nearsol Philippines
Jan 2022 - May 2023 (1 year 4 months)
Customer Service Representative
ALTA Resources
Oct 2020 - Feb 2021 (4 months)
Customer Sales Representative
INSPIRO
Nov 2019 - Oct 2020 (11 months)
PUIT professional and Team Leader with a passion for technology.
Experience
Team Leader
Concentrix
Aug 2023 - Jan 2024 (5 months)
Founder
Mabo.Supply
Oct 2021 - Present (4 years 1 month)
SAP Consultant
PrimeIT
Dec 2022 - May 2023 (5 months)
SRDedicated administrative professional with expertise in office operations.
Experience
Event Operations Volunteer
Indigenomics SHE Seminar
Jan 2024 - Present (1 year 10 months)
Operations Supervisor
SkipTheDishes Restaurant Services Inc.
Dec 2020 - Sep 2023 (2 years 9 months)
Director of Communication and Public Relations
FMResults-driven Debt Collection Team Manager with quality management expertise.
Experience
Performance Manager
Vericred Collections
Jan 2023 - Jan 2024 (1 year)
Senior Quality Assessor/Complaints Manager
Consumer Friend
Jan 2018 - Jan 2022 (3 years 11 months)
Debt Collections Agent
MBD
Jan 2016 - Jul 2018 (2 years 6 months)
Motivated business development representative with a strong sales background.
Experience
Business Development Representative
Flairstech Global
Jan 2024 - Present (1 year 10 months)
Sales Manager (XPA)
Sutherland Global Services
Jan 2022 - Present (3 years 10 months)
Executive Assistant
PMDetail-oriented Data Annotator with expertise in data management.
Experience
Data Entry
Freelance
Jan 2023 - Present (2 years 10 months)
Data Annotator
Remotask
Jan 2021 - Jan 2022 (1 year)
Data Analyst
Digital Divide Data
Jan 2020 - Jan 2021 (1 year)
PSSenior executive design and product leader with 25+ years tra-digital experience.
Experience
KLFounder & Chief Problem Solver
KICK Consultancy, LLC
Jan 2024 - Present (1 year 10 months)
Vice President, SCADpro
Savannah College of Art & Design
Jan 2022 - Present (3 years 10 months)
Dynamic executive driving sales growth in competitive international markets.
Experience
Director of Business Development and B2B GTM
APEALZ
Jan 2023 - Present (2 years 10 months)
Director of Business Development and Strategic Growth
Soothsayer Analytics
Jan 2022 - Jan 2023 (1 year)
Regional Sales Manager, North America
Project manager driving education partnerships, revenue growth, and successful implementations.
Experience
Assistant Principal
Alliance Virgil Roberts Leadership Academy
Aug 2021 - Present (4 years 3 months)
Vice Principal of Instruction
Oakland Charter Academy
Jul 2019 - Jun 2021 (1 year 11 months)
GF
DMExperienced Engineering Manager with a passion for transforming teams and delivering high-quality pr
Experience
Engineering Manager
FIS Global
Sep 2022 - Present (3 years 2 months)
Staff Software Engineer
Symphony Digital BG D.O.O.
Feb 2020 - Sep 2022 (2 years 7 months)
Engineering Lead
PlusPlus NT D.O.O.
Senior customer service representative driving customer satisfaction through QA, coaching, and data-driven improvements.
Experience
Telesales Supervisor
Delon Company
Jan 2025 - Present (10 months)
Telesales Representative
Delon Company
Jan 2024 - Jan 2025 (1 year)
Loan Recovery Officer
BerylSprings Ltd
Dedicated Training Specialist and Data Analyst with banking expertise.
Experience
Senior Service Specialist
Edward Jones
Jan 2023 - Present (2 years 10 months)
Assistant Community Office Manager
FNCB Bank
Jan 2022 - Present (3 years 10 months)
Operations Administrator
MJDynamic sales leader with expertise in sales enablement strategies.
Experience
Sales Enablement Manager
CG/One
Jan 2024 - Present (1 year 10 months)
Commercial Coordinator
Cidadania4u
Jan 2023 - Dec 2023 (11 months)
Commercial Management - Training and Development
NEO
Jan 2021 - Dec 2022 (1 year 11 months)
TPExperienced curriculum coach dedicated to enhancing student learning outcomes.
Experience
Curriculum Coach
Pflugerville Independent School District
Oct 2023 - Present (2 years 1 month)
Curriculum Coach
Clint Independent School District
Feb 2017 - Jul 2022 (5 years 5 months)
Science Teacher
El Paso Independent School District
SDLead Quality Analyst (CRM) with 6+ years improving CSAT, coaching teams, and optimizing quality processes.
Experience
Lead Quality Analyst
Zupee
Apr 2025 - Present (7 months)
SME Quality Analyst
Zupee
Jan 2024 - Apr 2025 (1 year 3 months)
Senior Quality Analyst
Zupee
Jan 2023 - Dec 2023 (11 months)
Jun 2016 - May 2021 (4 years 11 months)
Performance Coach, Team Lead, & Quality Analyst
A Place For Mom
Feb 2012 - May 2016 (4 years 3 months)
Customer Service Representative & Escalations Agent
Intelius
Sep 2011 - Feb 2012 (5 months)
Adjunct Psychology Professor
Oklahoma City Community College
Aug 2023 - Present (2 years 3 months)
LPC-Candidate- Thunder Ridge/PLUS
OKCYC
Mar 2024 - Sep 2024 (6 months)
LPC Intern
Integrated Therapy Solutions of Oklahoma
Jul 2022 - Jun 2023 (11 months)
Bconnect - Ita Airways
Nov 2021 - Apr 2022 (5 months)
Customer Service Representative
Albacall - Alitalia Airlines
Jun 2016 - Oct 2021 (5 years 4 months)
Customer Service Representative
Tregi Marketing
Apr 2016 - Jun 2016 (2 months)
Sudong Sdn Bhd
Aug 2013 - Present (12 years 3 months)
Support Executive (Helpdesk)
Sudong Sdn Bhd
Oct 2012 - Present (13 years 1 month)
Customer Service Representative
IGT Philippines
Apr 2010 - May 2012 (2 years 1 month)
Customer Service Representative
WNS Philippines
Jul 2008 - Dec 2009 (1 year 5 months)
SAP Basis Consultant
Cirion Technologies
Dec 2022 - Feb 2023 (2 months)
IT Systems Administrator
Montamar Srl.
Apr 2015 - Jan 2022 (6 years 9 months)
Nepalese Cultural Society of Manitoba
Jan 2020 - Jan 2022 (2 years)
Vice Principal
Kalika Higher Secondary School
Mar 2014 - Feb 2020 (5 years 11 months)
Lecturer
Khwopa College
Mar 2014 - Jan 2018 (3 years 10 months)
Quality Assurance Manager/Learning Facilitator
Mourema Computer Training Center
Jan 2015 - Jun 2018 (3 years 5 months)
In-Service Trainee/Volunteer Communications Officer
South African Police Service
Aug 2015 - Aug 2015 (0 months)
Freelance/Private Office
Jan 2021 - Present (4 years 10 months)
Vice President, Product Design & Product Management
FAIR (Acquired by Shift)
Jan 2021 - Present (4 years 10 months)
Director, Online User Experience
The Home Depot
Jan 2017 - Present (8 years 10 months)
VP Creative & Global Head of User Experience
Barclays
Jan 2016 - Present (9 years 10 months)
Projects Abroad
Jan 2020 - Jan 2022 (2 years)
Service Manager & Director of Studies
Wall Street English
Aug 2017 - Sep 2019 (2 years 1 month)
Regional Sales Manager | Sales Manager – Exports
Cristacurva
Feb 2014 - Apr 2017 (3 years 2 months)
Office Manager
GLIDE Foundation
Jan 2017 - Jun 2019 (2 years 5 months)
STEM Teacher & Coach
Oakland Unified School District
Aug 2013 - Dec 2016 (3 years 4 months)
Apr 2018 - Feb 2020 (1 year 10 months)
Engineering Team Lead
PlusPlus NT D.O.O.
Sep 2014 - Apr 2018 (3 years 7 months)
Software Engineer
PlusPlus NT D.O.O.
Jan 2012 - Sep 2014 (2 years 8 months)
Jan 2023 - Jan 2024 (1 year)
Class Teacher (NYSC)
Grace College
Jun 2022 - May 2023 (11 months)
Foster Energy
Jan 2018 - Present (7 years 10 months)
Assistant Retail Branch Manager
Fidelity Deposit & Discount Bank
Jan 2011 - Present (14 years 10 months)
Sales Executive and CRM Administrator
Purplefire
Jan 2017 - Dec 2020 (3 years 11 months)
Aug 2009 - Jan 2017 (7 years 5 months)
Quality Analyst CRM
Zupee
Oct 2022 - Dec 2022 (2 months)
Senior Customer Relationship Manager
Zupee
Apr 2022 - Jul 2022 (3 months)
