
Michaela Player
@michaelaplayer
I build scalable professional services strategies that drive enterprise value, retention, and expansion.
What I'm looking for
At Procore, I closed the company’s largest Professional Services deal to date for Clayco by leading technical scoping, solution design, and executive alignment.
I translate technical scope into quantified business outcomes through value consulting pitch decks, impact narratives, and executive storytelling. I also connect post-sales value realization to original business cases, creating proof points for Sales and Customer Success.
I’ve helped standardize Statements of Work and delivery models, moving services from ad-hoc execution toward a repeatable, scalable operating model. I work across Sales, Product, Delivery, and Customer Success to align services with product roadmaps, adoption goals, retention, and expansion.
Earlier, I managed complex commercial and enterprise implementations at Procore and supported major construction programs at FCI Constructors. On the Denver International Airport expansion, I helped establish SOPs, onboard 100+ personnel, maintain compliance across $75M+ in scopes, and support preconstruction for $1B+ in awarded work.
Experience
Work history, roles, and key accomplishments
Strategic Professional Services Solution Consultant
Jun 2023 - Present (3 years 3 months)
Closed Procore's largest Professional Services deal to date, leading technical scoping and solution design. Partnered with leadership to standardize delivery models and drive retention for strategic customers.
Education
Degrees, certifications, and relevant coursework
Kansas State University
Bachelor of Science, Architectural Engineering
Bachelor of Science in Architectural Engineering from Kansas State University, completed in 2018.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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