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LSResults-oriented Senior HR & Organizational Development Professional.
Experience
Global Manager, HR and Strategy
Scale Facilitation
Jan 2023 - Present (2 years 10 months)
HR & Organizational Development Consultant
Unlocked Consultancy LLC
Apr 2020 - Present (5 years 7 months)
Learning and Development (L&D) Manager
Stockland
Feb 2019 - Mar 2020 (1 year 1 month)
Learning and Development (L&D) Specialist and HR Business Partner
Royal Caribbean International
Jan 2018 - Dec 2018 (11 months)
Organizational Development Leader
Domain Group
Oct 2016 - Dec 2017 (1 year 2 months)
Highly skilled Administrative Assistant with expertise in content creation.
Experience
Administrative Assistant
Telli
Feb 2022 - Present (3 years 9 months)
Photographer/Customer Service
Strawbridge Studios
Jul 2020 - Present (5 years 4 months)
ENFJ-A licensed counselor and social worker focusing on community mental health and psychosocial support.
Experience
Intern
Unknown
Result-driven Senior HRBP specializing in talent management and coaching.
Experience
Global HRBP
HBX Group
Jan 2023 - Present (2 years 10 months)
HR Professor
Crehana
Jan 2022 - Present (3 years 10 months)
Senior HRBP
Accenture
Jan 2020 - Present (5 years 10 months)
Compassionate Registered Behavior Technician and crisis counselor.
Experience
CLCrisis Counselor (Volunteer)
Crisis Text Line
Sep 2021 - Present (4 years 2 months)
Registered Behavior Technician
A NewLeaf Therapeutic Services
May 2019 - Present (6 years 6 months)
Innovative executive leader driving people strategy and digital HR transformation.
Experience
Global Head of Culture, Belonging, and Inclusion (CB&I)
Chegg
Nov 2022 - Jul 2024 (1 year 8 months)
VP, Employee Experience and Engagement
VideoAmp
Feb 2022 - Sep 2022 (7 months)
Director – US Office of Purpose and Inclusion
PwC
Apr 2020 - Jan 2022 (1 year 9 months)
JADedicated process leader with expertise in collections and customer service.
Experience
Process Leader C2C Collections
Capgemini SA
Jan 2022 - Present (3 years 10 months)
Collections Senior Process Associate
Capgemini SA
Jan 2020 - Jan 2022 (2 years)
Experienced life coach and leadership consultant specializing in personal growth and emotional intelligence.
Experience
Founder & Personal Development Consultant
Self-Employed
Apr 2015 - Present (10 years 7 months)
Executive Assistant
Telsey Advisory Group
Dec 2014 - Apr 2015 (4 months)
Personal/Administrative Assistant
Tsū
LTSenior leadership development professional with expertise in executive coaching.
Experience
Senior Principal
Potential Project
Sep 2023 - Present (2 years 2 months)
Senior Principal
Potential Project
Sep 2023 - Present (2 years 2 months)
Engagement Lead
Tyton Partners
Process Associate with US healthcare claims expertise and strong billing, coding, and communication skills.
Experience
WIProcess Associate
Wipro
Apr 2024 - Jun 2025 (1 year 2 months)
LNEmpathetic registered therapeutic counsellor with extensive community outreach experience.
Experience
Gaming Outreach Support Contractor
Gambling Support BC
Oct 2018 - Mar 2024 (5 years 5 months)
Counselling Experience
Ly Nguyen Counselling
Jan 2020 - Nov 2023 (3 years 10 months)
Volunteer
Vancouver Crisis Centre
Jan 2019 - Dec 2020 (1 year 11 months)
PWLead User Researcher passionate about enhancing emotional intelligence education.
Experience
Lead User Researcher
Triumf Health
Jul 2024 - Jun 2024 (-1 years 11 months)
Sustainability Team Member
Latitude59
May 2024 - May 2024 (0 months)
Webmaster
@iLabAfrica
Feb 2023 - Mar 2023 (1 month)
TE
Nigeria50k-100k USD
Data Annotator with expertise in AI training and customer support.
Experience
Data Annotator/AI Training Data Specialist
Crowdgen by Appen
Jan 2023 - Present (2 years 10 months)
Customer Support
Motivational coach dedicated to empowering individuals to achieve their goals.
Experience
Customer Service Representative 2 / Document Validation
Capitol bridge
Dec 2022 - Present (2 years 11 months)
Motivational Coach
Natural_mystic_pr
Nov 2019 - Present (6 years)
FWCounseling Psychologist and Special Educator with a passion for mental health.
Experience
EMCounseling Psychologist
Emocare
Jan 2021 - Present (4 years 10 months)
Mental Health Facilitator
Sahay Child International
Mar 2017 - Jan 2020 (2 years 10 months)
Assistant Teacher
I am a customer service manager delivering exceptional support, training, and process improvements.
Experience
Customer Service Manager
Dealclinchers Homes Limited
May 2025 - Present (6 months)
Customer Service Representative
Dealclinchers Homes Limited
Sep 2021 - Apr 2025 (3 years 7 months)
Administrative Officer
MSProactive psychology student with strong analytical and problem-solving skills.
Experience
Outlier AI Trainer
Outlier AI
Jan 2024 - Present (1 year 10 months)
Sales Advisor
Go Pass - Technology
Jan 2024 - Present (1 year 10 months)
Bilingual Agent
Enthusiastic social worker dedicated to mental health and rehabilitation.
Experience
Social Work Intern
Mubatirapamwe Trust
Jan 2022 - Jan 2022 (0 months)
Voluntary Worker
Parirenyatwa Group of Hospitals
Jan 2022 - Jan 2022 (0 months)
DS
United States130k-175k USD
People and culture leader for almost 20 years.
Experience
LCAssociate Director and Instructor
Loyola University Chicago
Aug 2021 - Nov 2024 (3 years 3 months)
Education and talent executive driving data-informed turnaround and AI-integrated development.
Experience
AI Strategy Consultant
SelfEmployed
Dec 2022 - Present (2 years 11 months)
Chief Executive Officer
Talent Magnet / Madison Steele LLC
Dec 2022 - Present (2 years 11 months)
Global Talent Management
ABInBev
Jan 2019 - Present (6 years 10 months)
HR Operational Analyst
ABInBev
Jan 2016 - Present (9 years 10 months)
Customer Service Representative
Alorica
Apr 2016 - Sep 2021 (5 years 5 months)
Director, Diversity and Inclusion
Weber Shandwick North America
Jan 2016 - Apr 2020 (4 years 3 months)
Diversity Manager
Time Warner Cable
Aug 2013 - Jan 2016 (2 years 5 months)
Collections Process Associate
Capgemini SA
Oct 2018 - Dec 2019 (1 year 2 months)
Customer Service Representative
Transactel S.A.
Oct 2015 - Jan 2018 (2 years 3 months)
Secretary
Transporte de Carga Pesada Toruño S.A.
Sep 2013 - Apr 2015 (1 year 7 months)
Jan 2013 - Nov 2014 (1 year 10 months)
PR/Marketing Intern
The Hot Zone
Sep 2012 - Jan 2013 (4 months)
Social-Media Marketing Intern
Sideways Inc
Jun 2011 - Aug 2011 (2 months)
Aug 2022 - Jul 2023 (11 months)
Engagement Lead
Tyton Partners
Aug 2022 - Jul 2023 (11 months)
Manager
McKinsey & Company
Jan 2020 - Jun 2022 (2 years 5 months)
Associate Counsellor
Steadfast Counselling
Oct 2018 - Jun 2019 (8 months)
F&B Outlet Manager
Hard Rock Casino
Feb 2016 - Oct 2018 (2 years 8 months)
Roloflex Laboratories
Jan 2022 - Jan 2023 (1 year)
Customer Emotional Management
VJ Essex Pharmacy
Jan 2020 - Jan 2022 (2 years)
Customer Support
Dextra Cakes & More
Jan 2019 - Jan 2020 (1 year)
Spreader
Point Blank Enterprises, Inc.
Jan 2011 - Present (14 years 10 months)
General Manager
El87 Tropical Rest
Apr 2014 - Feb 2015 (10 months)
Material Handler
Fenwall
Feb 2006 - Jan 2011 (4 years 11 months)
Wahed Memorial Government Girls High School
Jul 2016 - Sep 2016 (2 months)
Psychologist
Institute of Neuroscience
Jun 2015 - Dec 2015 (6 months)
Special Educator
International Justice Mission
Jun 2006 - Mar 2008 (1 year 9 months)
Dealclinchers Homes Limited
Jan 2022 - Dec 2023 (1 year 11 months)
Front Desk Officer
Dealclinchers Homes Limited
Sep 2021 - Dec 2022 (1 year 3 months)
Customer Service Officer
Calvary Properties and Co.
Mar 2021 - Sep 2021 (6 months)
Teleperformance
Jan 2024 - Present (1 year 10 months)
Leadership Coach
TNTP
Jan 2023 - Jan 2025 (2 years)
Vice President, Academic Leadership
StrongMind Inc.
Jun 2021 - Jul 2022 (1 year 1 month)
Assistant Superintendent
EPIC Charter Schools
Jun 2012 - Jun 2021 (9 years)
