Bunor Opute

I am a dynamic, meticulous Customer Service professional and certified Life Coach, with over 10 years of client-facing experience. I specialize in delivering empathetic, solution-oriented support that drives customer satisfaction and loyalty.

I have led and coached customer-facing teams, developed internal programs to boost morale and retention, and applied behavioural coaching techniques to improve leadership and performance. I consistently improve service quality and operational outcomes through clear communication and strong emotional intelligence.

As a project coordinator and manager assistant, I delivered projects on schedule, managed budgets and risks, and maintained high client satisfaction through effective conflict resolution and documentation. I also support executives and staff with stress-management and productivity strategies that measurably reduce complaints and increase performance.

I hold certifications in life coaching, wellness & health coaching, NLP, CBT & REBT, and a diploma in project management. I seek roles where I can combine customer service leadership with coaching to elevate customer experience and team effectiveness.