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I am an IT professional and multilingual interpreter experienced in data collection and client support.
Experience
Ukrainian Interpreter
Propio Language Services
Jul 2022 - Present (3 years 4 months)
Contact Tracer
NORC at the University of Chicago
Jan 2021 - Apr 2022 (1 year 3 months)
Telephone Data Collector
Westat
Jun 2019 - Jan 2021 (1 year 7 months)
Phone Interviewer
George Mason University
Nov 2012 - Aug 2013 (9 months)
IT Assistant
Regent University
Aug 2009 - May 2011 (1 year 9 months)
Passionate IT professional with over 7 years of experience.
Experience
IT Consultant
Chain IQ SRL
Feb 2021 - Apr 2024 (3 years 2 months)
IT Service Desk Engineer
Travco LTD
Mar 2019 - Mar 2020 (1 year)
IT Technician
Ursus Breweries
Sep 2016 - Feb 2019 (2 years 5 months)
IT professional and Cloud Engineer with over a decade of experience
Experience
Cloud Engineer
Hagital Consulting
Dec 2022 - Sep 2023 (9 months)
Head Of Information Technology
NIGERIA LIABILITY INSURANCE POOL
Jan 2022 - Feb 2022 (1 month)
I.T Support and Network Systems Administrator
Nigeria Liability Insurance Pool
Jan 2014 - Mar 2015 (1 year 2 months)
Experienced customer support specialist with over 14 years' experience
Experience
Customer Service Trainer
Safaricom PLC – Route to Customer department
Oct 2023 - Dec 2023 (2 months)
Customer Experience Executive
Safaricom PLC – Retail Shop
Jul 2022 - Oct 2023 (1 year 3 months)
Customer Experience Executive
Dynamic Business Analyst focused on project management and product development.
Experience
Pre-Sales Business Analyst
Nickelfox Technologies
Sep 2024 - Present (1 year 2 months)
Senior Business Analyst
Webmobril Technologies
Aug 2023 - Present (2 years 3 months)
Business Analyst
Highly driven individual with extensive experience in the I.T sector
Experience
Volunteer
Lusaka Baptist Church
Jan 2023 - Present (2 years 10 months)
Parental Responsibilities
Self Employed
Jan 2020 - Present (5 years 10 months)
Experienced licensed practical nurse specializing in home health and clinical intake.
Experience
Licensed Practical Nurse
The Care Team Home Health & Hospice
Aug 2021 - Present (4 years 3 months)
Licensed Practical Nurse
Centria Healthcare
Nov 2020 - Nov 2021 (1 year)
Licensed Practical Nurse
Technical support specialist with strong analytical and troubleshooting skills.
Experience
Technical Support Analyst
Mhnet Telecom
Sep 2024 - Present (1 year 2 months)
Administrative/Secretarial Intern
Itapetininga City Hall
Jan 2023 - Present (2 years 10 months)
Experienced IT System Engineer with a passion for network administration.
Experience
IT System Engineer
Tim Network
Feb 2022 - Jul 2023 (1 year 5 months)
IT Specialist
OYAK TEKNOLOJİ / OYTEK
Apr 2018 - Dec 2021 (3 years 8 months)
Helpdesk Support Specialist
BDH Bilişim Destek Hizmetleri San. Ve Tic. A. Ş.
I am a public safety professional experienced in dispatch.
Experience
E911 Dispatcher
LaPorte County Government
Oct 2022 - Present (3 years 1 month)
Patient Access Representative
Franciscan Health
Aug 2021 - Apr 2022 (8 months)
Correctional Officer I
Support professional with 4+ years in executive assistance.
Experience
Front Office Administrator
Express Fitness
Mar 2023 - May 2025 (2 years 2 months)
Administrative Assistant
The Gleaner Company
Mar 2021 - Feb 2023 (1 year 11 months)
Airbnb Brand Advocate/Quality Analyst
Sutherland Global Services
Dec 2019 - Feb 2021 (1 year 2 months)
Seasoned customer service manager with expertise in social media strategy.
Experience
Social Media Executive
Roa Ventures Limited
Feb 2024 - Present (1 year 9 months)
Customer Service Representative
Hush Unlimited
Jan 2019 - Aug 2023 (4 years 7 months)
Cashier and Front Desk Officer
Results-oriented professional in hospitality and digital marketing.
Experience
Social Media Manager & Marketing Lead
Lake Nakuru Lodge
Jan 2023 - Present (2 years 10 months)
Marketing Manager & Social Media Coordinator
Functions & Junction Catering
Jan 2021 - Dec 2022 (1 year 11 months)
Sales Account Manager
Detail-oriented virtual administrative assistant skilled in calendar management, customer support, and office systems.
Experience
Virtual Administrative Assistant
A Garden of Faith
Jun 2025 - Present (5 months)
Waiter / Service Staff
Sharp Agency – Norwegian Cruise Line
Jan 2021 - Dec 2024 (3 years 11 months)
Customer-focused sales and service professional driving revenue and satisfaction.
Experience
Sales Consultant
Glo Tanning
Jul 2025 - Present (4 months)
Team Member
Planet Fitness
Dec 2024 - Jul 2025 (7 months)
Sales Representative
Metro by T-Mobile
Aug 2022 - Jan 2023 (5 months)
Certified Clinical Medical Assistant delivering efficient patient care and strong clinical-administrative support.
Experience
Certified Medical Assistant
Allergy Partners
Nov 2023 - Present (2 years)
Ramp Agent
Ronald Reagan Washington National Airport
Apr 2021 - Jul 2021 (3 months)
Receptionist / Assistant
Bilingual English instructor and content moderator with 10+ years in education, editing, and client services.
Experience
Corporate English Teacher
goFluent
Jan 2023 - Present (2 years 10 months)
ELA Subject Matter Expert
98thPercentile
Jan 2023 - Present (2 years 10 months)
Freelance Proofreader
Incident analyst experienced in managing high-impact incidents and driving root-cause resolution.
Experience
Incident Analyst
Flutter International
Jul 2024 - Present (1 year 4 months)
Service Desk Support Engineer
Singular
May 2022 - Jun 2024 (2 years 1 month)
Customer Success Specialist
Ambitious sales and ticketing agent with strong customer service skills.
Experience
Sales and Ticketing Agent
Lilongwe Handling Company
Apr 2019 - Mar 2023 (3 years 11 months)
Receptionist | Night Auditor
Simama Hotel
Apr 2016 - Aug 2016 (4 months)
Administrator
African Logistics and Fleet Management
Jun 2012 - Jul 2013 (1 year 1 month)
I am an AL-licensed pharmacist improving patient outcomes and pharmacy revenue through clinical care and operational leadership.
Experience
Pharmacy Extern
Huntsville Hospital Medical Mall Pharmacy
Feb 2024 - Oct 2025 (1 year 8 months)
Pharmacy Intern/Extern
Publix Pharmacy
Dec 2019 - Jan 2024 (4 years 1 month)
Pharmacy Extern
IT Technician
S.C. Inalta Tehnologie S.R.L.
Oct 2015 - Aug 2016 (10 months)
IT Consultant
Chain IQ SRL
Feb 2021 - Present (4 years 9 months)
Network Administrator
Fibredata Technologies
Jul 2012 - Jan 2014 (1 year 6 months)
I.T Personnel
Ajax Computer LTD.
Jan 2009 - Oct 2011 (2 years 9 months)
Safaricom PLC – Care Desk
Aug 2017 - Jul 2022 (4 years 11 months)
Customer Experience Executive (Call Center)
Safaricom LTD
Jun 2007 - Aug 2017 (10 years 2 months)
Customer Service Representative
Kencall EPZ
Jun 2008 - Oct 2009 (1 year 4 months)
The Higher Pitch
Feb 2023 - Present (2 years 9 months)
Business Analyst
Tekshapers Software Solutions
Sep 2021 - Present (4 years 2 months)
Project Coordinator/Manager
Fluper Pvt Ltd
May 2020 - Present (5 years 6 months)
Customer Service Professional
Prudential Life Assurance
Jan 2017 - Jan 2020 (3 years)
Customer Service Professional
Sky TV
Jan 2015 - Jun 2016 (1 year 5 months)
Promoter
The Network
Jan 2014 - Jan 2015 (1 year)
Shelby Health and Rehabilitation Center
Sep 2019 - Oct 2020 (1 year 1 month)
Apr 2012 - Oct 2017 (5 years 6 months)
Help Desk Specialist
UPS Turkey
Dec 2011 - Mar 2012 (3 months)
2nd Level Support
Simtec Siemens A.Ş.
Feb 2008 - Sep 2011 (3 years 7 months)
Westville Correctional Facility
May 2018 - Nov 2019 (1 year 6 months)
Department Secretary
Bethesda Lutheran Communities
Aug 2018 - May 2019 (9 months)
Classifications Secretary
Westville Correctional Facility
May 2015 - Jan 2016 (8 months)
Rahdas Diamond Enterprises
May 2017 - Oct 2018 (1 year 5 months)
Delta Energy Systems
Jan 2020 - Nov 2020 (10 months)
Office/Administration Assistant
Envirosmart Home Solutions
Dec 2017 - Nov 2019 (1 year 11 months)
Front Office Personnel
Lake Nakuru Lodge
Aug 2016 - Nov 2017 (1 year 3 months)
Assistant Waiter
Magsaysay Maritime Agency – Costa Cruise
Jan 2015 - Dec 2021 (6 years 11 months)
Key Holder
rue21
Mar 2022 - Aug 2022 (5 months)
Cashier
Nordstrom Rack
Oct 2021 - Mar 2022 (5 months)
Ntensity Allstars Gym
Aug 2016 - Jul 2018 (1 year 11 months)
Freelance
Jan 2018 - Present (7 years 10 months)
Content Moderator
Sony
English Instructor
WAHA Oil Company
Dec 2023 - Apr 2024 (4 months)
Blazing Boost Srl
May 2021 - Apr 2022 (11 months)
Mechanical Engineering Intern
Wabtec MZT
Sep 2018 - May 2019 (8 months)
Sales Assistant
Nutrition and Lifestyle Centre
Feb 2011 - May 2011 (3 months)
UAB Transplant Mail Order Pharmacy
Sep 2021 - Aug 2022 (11 months)