Open to opportunities

Micah Bedsole

@micahbedsole

Message

Resourceful IT support professional transitioning from winemaking to cybersecurity.

United States

Message

What I'm looking for

I am seeking a support/systems or entry-level cybersecurity role where I can apply hands-on Server, AD, Linux, and networking skills, contribute to investigations, and grow within a collaborative, technically focused team.

I am a resourceful professional with over six years of operations and production experience in winemaking, now transitioning into IT and cybersecurity through formal studies and hands-on labs.

My coursework and labs at Texas State Technical College have given me practical experience with Windows Server 2022, Active Directory, Linux hardening, Cisco routing, digital forensics, and network traffic analysis.

In my winery role I managed production workflows, performed lab analysis and quality control, maintained equipment and inventory, and coordinated cross-functionally — skills I apply to technical troubleshooting and systems support.

I bring a strong work ethic, clear communication, and a solution-driven mindset, seeking to apply growing technical expertise to support, systems, or research-focused roles in Waco, remote, or near New Braunfels.

Experience

Work history, roles, and key accomplishments

Current

Assistant Winemaker

Current

Valley Mills Vineyards

Aug 2019 - Present (6 years 5 months)

Managed day-to-day winery production from crush through bottling, conducting lab analyses and quality control to maintain wine stability and improve product consistency. Coordinated viticulture tasks, equipment maintenance, inventory tracking, and seasonal workflow planning to support production targets.

Quality Control Inventory Management Viticulture Equipment Maintenance

Front Desk Associate

Shreveport Gun Club

Jun 2017 - Dec 2018 (1 year 6 months)

Provided front-line customer service and membership administration, managing scheduling, CRM/POS transactions, and logistics for events and competitions to improve member experience. Maintained facility readiness and prepared client-facing materials for events.

Customer Service CRM POS Scheduling Event Coordination Membership Management Client Communication

Rideshare Driver

Uber

Jan 2014 - Dec 2016 (2 years 11 months)

Provided safe, efficient transportation to over 4,000 customers while maintaining a 4.9+ rating, optimizing routes and delivering high customer satisfaction through punctuality and professionalism. Managed independent operations, time management, and problem resolution in a fast-paced environment.

Customer Service Time Management Problem Solving Safety Compliance Independent Operations Mobile Apps

Education

Degrees, certifications, and relevant coursework

Texas State Technical College – Waco

Cybersecurity Certificate, Cybersecurity

Activities and societies: Key projects: Windows Server Deployment, Linux Hardening Lab, Network Routing Lab, Digital Forensics, Traffic Analysis, Active Directory Lab, PXE & Imaging Labs, PC Hardware Labs, Routing & Switching Labs.

Pursuing a Cybersecurity Certificate (CER1) with coursework and labs in Windows Server administration, networking, Linux hardening, digital forensics, and routing and switching; expected completion May 2026.