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I am a Process Associate with data analysis and programming skills.
Experience
Process Associate
Genpact
Results-driven professional specializing in social media management and virtual assistance.
Experience
Product Manager
Problue - Limited
Virtual Assistant
Problue - Limited
Salesperson
Amazon
DevOps engineer with experience in cloud-based systems and automation.
Experience
DevOps Engineer
EPAM
May 2022 - Present (3 years 6 months)
Workforce Management Leader with expertise in contact center technology.
Experience
Manager of Workforce Management
GEOTAB
Apr 2022 - Present (3 years 7 months)
Senior Business Operations Analyst (WFM SME)
USAA
Jul 2014 - Apr 2022 (7 years 9 months)
Workforce Specialist Consultant
NICE Systems
Results-driven IT professional with over 10 years of experience.
Experience
Software QA Lead
NITB
Jul 2024 - Present (1 year 4 months)
Deputy Director Testing
NITB
Feb 2021 - Jun 2024 (3 years 4 months)
Senior QA Engineer
Broadpeak Technologies
Jun 2018 - Jan 2021 (2 years 7 months)
Reliable assistant administrator with strong analytical and communication skills.
Experience
Furniture Store Manager
Nester Woodwork and Interior
Sep 2023 - Mar 2024 (6 months)
Freelance Content Writer & Editor
Freelancing
Nov 2019 - Dec 2023 (4 years 1 month)
Assistant Administrator
YJH Suliya Company
Diligent Customer Service Specialist with expertise in conflict resolution.
Experience
Customer Service Specialist
QVC
Apr 2024 - Sep 2025 (1 year 5 months)
Customer Service Team Lead
Premier Executive Center
Apr 2022 - Apr 2023 (1 year)
Customer Service Specialist
Douglas A. Block, DDS
Mar 2022 - Jun 2022 (3 months)
Dependable virtual assistant delivering efficient executive support and streamlined administrative operations.
Experience
Virtual Assistant
Freelancer
Mar 2023 - Present (2 years 8 months)
Virtual Assistant
Aluminium Systems and Partitioning
Jan 2021 - Feb 2023 (2 years 1 month)
I am an aspiring project manager experienced in technical team leadership.
Experience
Robotics Intern
ERIC Robotics
Apr 2025 - Jun 2025 (2 months)
Team Manager
Vishwaracers
Aug 2024 - Apr 2025 (8 months)
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Seasoned leader with 19+ years in business process optimization.
Experience
Consultant / COO
Conekta Force
Mar 2023 - Apr 2024 (1 year 1 month)
WFM Manager
Atento
Oct 2022 - Feb 2023 (4 months)
Operations Supervisor
Atento
Aug 2020 - Oct 2022 (2 years 2 months)
Dedicated Payroll Specialist
Experience
Payroll Specialist
FC Platinum Holdings
Jan 2017 - Present (8 years 10 months)
HR & Payroll Assistant
FC Platinum Holdings
Jan 2015 - Oct 2021 (6 years 9 months)
Experienced HubSpot Administrator with expertise in CRM and automation.
Experience
Customer Relationship Management Administrator
Moon Valley Nurseries
Feb 2024 - Jun 2025 (1 year 4 months)
Data Integration Analyst
University of Advancing Technology
Jun 2019 - Feb 2024 (4 years 8 months)
IT Support Specialist with strong customer service and technical skills.
Experience
Patient Experience Specialist
Teksystems
Nov 2024 - Present (1 year)
Gig Product Specialist
Omni Interactions Inc
Mar 2024 - Present (1 year 8 months)
Detail-oriented professional with strong communication and client support skills.
Experience
Teacher/Coach
KCISD
Contractor/IT
USG
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Power Platform Consultant with expertise in data solutions and engineering.
Experience
Power Platform Consultant
Adept Dynamics
Oct 2023 - Present (2 years 1 month)
Jira Engineer II
Dominion Energy
Aug 2022 - Sep 2023 (1 year 1 month)
Engineer I
Dominion Energy
Jan 2021 - Aug 2022 (1 year 7 months)
Hardworking individual with experience in construction and customer service.
Experience
CCTV Operator
Safeguard Security
Jan 2023 - Present (2 years 10 months)
General Hand
Exodus Company
Jan 2022 - Present (3 years 10 months)
Stock Controller
20k-30k USD
I am an IT technician with 5+ years in desktop support, network administration, and data management.
Experience
IT Support Technician Intern
Ministry of Information Communication Technology
Jan 2019 - Dec 2019 (11 months)
Tech-savvy Product Support Specialist with strong troubleshooting skills.
Experience
Product Support Specialist
Gologin
May 2023 - Present (2 years 6 months)
Customer service professional with five years' telecommunications experience and strong communication skills.
Experience
Customer Services Representative
Econet Wireless Zimbabwe
Aug 2013 - Aug 2018 (5 years)
EcoCash Brand Ambassador
Econet Wireless Zimbabwe
Feb 2013 - Aug 2013 (6 months)
Detail-oriented administrator with strong office support skills.
Experience
Administrator
Titan Law
Apr 2023 - Present (2 years 7 months)
Administrator
Avroy Shlain Cosmetics
Apr 2022 - Dec 2022 (8 months)
Human Resources Assistant
Aug 2010 - Jul 2014 (3 years 11 months)
Senior Forecasting Analyst / Workforce Manager
Carlson Wagonlit Travel
Jan 2000 - Aug 2010 (10 years 7 months)
SQA Analyst
Code Informatics
Jan 2017 - May 2018 (1 year 4 months)
Software QA
Telic Technologies (KPITB)
Aug 2014 - Jan 2017 (2 years 5 months)
Apr 2024 - Present (1 year 7 months)
WFM Lead
247.AI
Dec 2015 - Mar 2020 (4 years 3 months)
Telemarketing Coordinator
Agexport
May 2011 - Feb 2014 (2 years 9 months)
Media Service Specialist/Technical Support Advisor
Concentrix
May 2023 - Present (2 years 6 months)
Intern - System Protection Analysis & Automation
Dominion Energy
Jun 2020 - Sep 2020 (3 months)
PANAD
Jan 2020 - Present (5 years 10 months)
Till Operator
TM Pick n Pay
Jan 2017 - Present (8 years 10 months)
Mater Dei Hospital
Apr 2019 - Nov 2019 (7 months)
DTP Operator
Religious and Commercial Printers
Jul 2009 - Dec 2013 (4 years 5 months)