Open to opportunities

Esther Mugoya

@esthermugoya

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Reliable assistant administrator with strong analytical and communication skills.

Zimbabwe

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What I'm looking for

I am looking for a role that allows me to utilize my analytical skills and contribute to team success while fostering a positive work environment.

I am a reliable and goal-oriented individual with a passion for learning and developing my skills across various fields. My educational background in Economics and Statistics from Egerton University has equipped me with a solid foundation in data analysis and interpretation. I thrive on opportunities to contribute to group accomplishments and the realization of goals, leveraging my resourcefulness and resilience in administrative roles.

In my current role as an Assistant Administrator at YJH Suliya Company, I confirm orders and deliveries while analyzing sales data in Microsoft Excel. My previous experience as a Manager at Nester Woodwork and Interior Furniture Store allowed me to enhance customer satisfaction and improve inventory management, demonstrating my ability to lead and foster a positive work environment. Additionally, my freelancing experience has honed my content creation and analytical skills, enabling me to manage competing deadlines efficiently.

Experience

Work history, roles, and key accomplishments

Furniture Store Manager

Nester Woodwork and Interior

Sep 2023 - Mar 2024 (6 months)

Oversaw daily operations and organized workers for daily activities, actively emphasizing customer satisfaction through improved service implementation. Enhanced inventory management by reducing excess stock and wastage through proper tracking and employing a just-in-time system. Reduced production costs by researching the market and sourcing materials from cost-effective, quality suppliers, foste

Operations Management Customer Service Inventory Management Employee Relations Leadership Team Collaboration

Freelance Content Writer & Editor

Freelancing

Nov 2019 - Dec 2023 (4 years 1 month)

Wrote and edited high-quality, visually impactful content with an exciting, captivating, and authentic approach, managing competing deadlines with efficiency. Developed innovativeness, creativity, and analytical skills by analyzing phenomena to develop meaning.

Content Writing Content Editing Copywriting Creative Analytical Thinking Research Communication

Assistant Administrator

YJH Suliya Company

Apr 2024 - Present (1 year 2 months)

Confirmed orders and deliveries to clients, and managed sales data by entering and analyzing it in Microsoft Excel. Handled sales returns, liaising with clients to resolve purchase issues and guide them on product conditions.

Order Confirmation Data Entry Sales Data Analysis Microsoft Excel Problem Solving Client Communication

Education

Degrees, certifications, and relevant coursework

Vlan College of Business and Technology

Certificate, Computer Packages

Undertook a short course in computer packages. Developed foundational skills in various computer applications essential for business and technology.

Vlan College of Business and Technology

Certificate, Statistical Packages for Social Science (SPSS)

Completed a certificate course in Statistical Packages for Social Science (SPSS). Acquired practical skills in data analysis and interpretation using SPSS software.

Mugunda Secondary School

KCSE Certificate, Secondary Education

Grade: B-

Completed secondary education, earning the KCSE certificate. Focused on a broad curriculum to build a strong academic foundation.

Egerton University

BSc, Economics and Statistics

Grade: Second class honors, lower division

Completed a Bachelor of Science degree focusing on Economics and Statistics. Gained comprehensive knowledge in economic principles, statistical analysis, and data interpretation.