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Senior Customer Success professional with a track record of retention.
Experience
Customer Success Engineer (Technical - Strategic)
CARTO
Oct 2023 - Present (2 years 1 month)
Customer Success Manager
Rocket.Chat
Jul 2022 - Oct 2023 (1 year 3 months)
Enterprise Account Manager - Expansion
Rocket.Chat
Apr 2021 - Jul 2022 (1 year 3 months)
Head of Business Development and Sales
Dasha.AI
Apr 2019 - May 2020 (1 year 1 month)
Sales Development Team Lead
Magora Systems
Jan 2018 - Apr 2019 (1 year 3 months)
60k-70k USD
I’m a trilingual professional with 10+ years at HP Inc looking for my next challenge.
Experience
ITAD EMEA OPERATION MANAGER
HP inc
Aug 2023 - Present (2 years 3 months)
Results-driven Senior Compliance Officer with extensive experience in management.
Experience
Senior Compliance and Customer Experience Manager
ExoClick
Mar 2017 - Present (8 years 8 months)
Compliance and Customer Service
ExoClick
Apr 2016 - Mar 2017 (11 months)
Transport Professional, Sales and Customer Service
Experienced Backend PHP Developer specializing in Symfony and performance optimization.
Experience
Senior Backend Dev/Team Lead
Covermanager
May 2024 - Present (1 year 6 months)
Senior Backend Dev
Eviano Digital SL
Sep 2023 - Mar 2024 (6 months)
Senior Software Developer
Morgan Stanley
Full Stack Developer skilled in Angular, .NET, C#, TypeScript, and PostgreSQL.
Experience
Full Stack Developer
Holaconsultoría
May 2024 - Jan 2025 (8 months)
Web Developer
TandemProjects S.L.
Nov 2023 - Feb 2024 (3 months)
Web Developer
LGC Ingegneria - Architettura
Jun 2023 - Jul 2023 (1 month)
After 10 years working on the Customer Service field, I'm now transitioning into Data Analytics.
Experience
Customer Service Team Manager
Booking.com
Mar 2020 - Jan 2024 (3 years 10 months)
Customer Quality Team Lead
Cover Genius
Jan 2024 - Oct 2023 (-1 years 9 months)
Partner Support Executive
Booking.com
Sep 2018 - Mar 2020 (1 year 6 months)
130k-200k EUR
Principal Data & Analytics Leader driving company-wide Digital strategy. 15+ years building high-performing global, remote, async teams
Experience
Principal Manager - Digital Analytics
HP Inc.
Feb 2021 - Present (4 years 9 months)
80k-100k USD
Corporate development strategist who builds investment cases, GTM operating models, and drives channel growth.
Experience
Manager, Global Partner Strategy
Mendix (Siemens Digital Industries Software)
Oct 2024 - Present (1 year 1 month)
Dynamic B2B sales and customer success professional with 7+ years experience.
Experience
Project Sales Manager / Team Lead
MIK Group LLC
Nov 2022 - May 2025 (2 years 6 months)
Office Manager / Process Coordinator
EMV Filtertechnik LLC
Dec 2019 - Feb 2022 (2 years 2 months)
Regional Sales Manager
Rodovoy Gerb
Apr 2016 - Aug 2019 (3 years 4 months)
Enterprise SaaS Sales Leader driving CFO-led digital transformation.
Experience
Enterprise Client Director
Workiva
Jan 2025 - Present (10 months)
Senior Strategic Account Executive
Workiva
Jan 2024 - Jan 2025 (1 year)
Regional Sales Director
Workiva
Jul 2021 - Jan 2024 (2 years 6 months)
Results-driven sales expert specializing in customer service and consulting.
Experience
Sales Development Representative
Factorial HR
Jan 2023 - Jan 2025 (2 years)
Customer Care Representative
Top Doctors
Jan 2022 - Jan 2023 (1 year)
Sales Development Representative
WebHelp - Progetto Apple
Jan 2021 - Jan 2022 (1 year)
Strategic marketing executive with 10+ years of experience.
Experience
Chief Marketing Officer
Planet Payment
Jan 2023 - Present (2 years 10 months)
VP of Digital Marketing
Planet Payment
Jan 2022 - Jan 2023 (1 year)
Senior Software Engineer with 20+ years' experience, seeking remote roles; open to Spain relocation.
Experience
Senior Software Engineer
GerritForge Inc
Sep 2022 - Present (3 years 2 months)
Senior Software Engineer
80k-90k USD
Software engineer with 5+ years of expertise in Next.js, Nest.js, AWS & DevOps—building scalable, secure, and high-performing solutions.
Experience
Django Software Developer
Alexa Translations
Jul 2022 - Present (3 years 4 months)
NestJs Backend Developer
Results-driven professional with expertise in finance and HR.
Experience
Senior Accountant / SAP
DB Schenker
Jun 2019 - Apr 2023 (3 years 10 months)
Project Manager
Kienbaum AG Schweiz
Nov 2016 - Jun 2017 (7 months)
Credit Controller
Honeywell International
Nov 2015 - Nov 2016 (1 year)
Results-driven Sales Account Manager with 8+ years of experience.
Experience
Senior Account Executive
Dynamics VR
Oct 2023 - Present (2 years 1 month)
Key Account Manager
Catawiki
Jun 2022 - Sep 2023 (1 year 3 months)
Account Manager & Business Developer
Catawiki
Senior Test Consultant & Manager with 19+ years in QA, automation, and team leadership.
Experience
Senior Test Engineer
Advisor Engine
Feb 2023 - Present (2 years 9 months)
Senior Test Consultant
Mate Quality Services
Jan 2012 - Present (13 years 10 months)
Senior Automation Test Lead
ADP
Dec 2022 - Jan 2024 (1 year 1 month)
Customer Success and Sales Operations leader with 8+ years experience.
Experience
Owner/Director
GreenAir Horticulture Sociedad Limitada
May 2022 - Present (3 years 6 months)
Senior Account Manager
Nutriculture DGS Ltd
Sep 2017 - Present (8 years 2 months)
75k-80k EUR
Network engineer specializing in network design, security solutions, and hands-on troubleshooting.
Experience
Network Engineer
Savannah Energy
May 2022 - Present (3 years 6 months)
Network Engineer
Customer experience leader driving client growth, retention, and satisfaction.
Experience
Partner & Customer Experience Specialist
Too Good To Go
Nov 2024 - Feb 2025 (3 months)
Account Manager
Logiscenter
Sep 2023 - Jul 2024 (10 months)
Sales & Marketing Executive
BNZSA
Jun 2022 - Sep 2023 (1 year 3 months)
CORPORATE ACCOUNT MANAGER
HP
May 2020 - Jul 2023 (3 years 2 months)
END USER SALES SPECIALIST
HP
Feb 2018 - May 2020 (2 years 3 months)
ACCOUNT MANAGER FOR HP
Concentrix
Jan 2013 - Dec 2017 (4 years 11 months)
SUPPLY CHAIN CONSULTANT
EMBAMAT
Jan 2016 - May 2016 (4 months)
C.H. Robinson
Jan 2014 - Jan 2015 (1 year)
Aug 2022 - May 2023 (9 months)
Full Stack Developer
Recanvis Aicrag
Jan 2018 - Aug 2022 (4 years 7 months)
Full Stack Developer
Panda Clever
Oct 2016 - Jul 2017 (9 months)
Head of Customer Journey Analytics
HP Inc
Feb 2020 - Feb 2021 (1 year)
Digital Analytics Lead
Swicon
Aug 2015 - Feb 2020 (4 years 6 months)
Process Optimization Lead
Geodis
Feb 2015 - Aug 2015 (6 months)
Volunteer - City Planning and Design
São Paulo Eco Village
Jan 2011 - Nov 2012 (1 year 10 months)
Interim Strategic Program Manager
Mendix (Siemens Digital Industries Software)
Jan 2024 - Sep 2024 (8 months)
Head of Executive Office
Mendix (Siemens Digital Industries Software)
May 2022 - Dec 2023 (1 year 7 months)
Strategic Program Manager
Mendix (Siemens Digital Industries Software)
Dec 2020 - Apr 2022 (1 year 4 months)
Strategic Program Analyst
Mendix (Siemens Digital Industries Software)
Apr 2020 - Nov 2020 (7 months)
Director, Business Development
Gartner
Mar 2019 - Jul 2021 (2 years 4 months)
Business Development Manager
Sep 2014 - Apr 2018 (3 years 7 months)
Sales Specialist
Massimo Dutti
Apr 2019 - Jan 2020 (9 months)
Sales Specialist
Obag Store (El Cort Inglès)
Jan 2017 - Apr 2019 (2 years 3 months)
Director of Demand Generation
Cloudbeds
Jan 2021 - Jan 2022 (1 year)
Digital Analyst & CRO
ALSA (National Express Group)
Jan 2018 - Feb 2018 (1 month)
Digital Marketing Specialist
Launchmetrics
Mar 2014 - Apr 2017 (3 years 1 month)
IMG Arena
Aug 2021 - Jul 2022 (11 months)
Senior Software Engineer
Heimstaden Group
Sep 2020 - Jul 2021 (10 months)
Senior Software Engineer
11FS Foundry
Jan 2019 - Aug 2020 (1 year 7 months)
Senior Software Engineer
SKY
Dec 2017 - Jan 2019 (1 year 1 month)
Tech Nebula
Feb 2024 - Present (1 year 9 months)
Django Software Developer
Alexa Translations
Jul 2022 - Present (3 years 4 months)
Software Developer
Codehoppers
Jun 2020 - Jul 2022 (2 years 1 month)
Wedfluencer - Founder
Wedfluencer
Customer Data Analyst
Allianz Worldwide Partners
Apr 2014 - Nov 2015 (1 year 7 months)
Process Associate, Accounts Receivable
Genpact
Jun 2012 - Mar 2013 (9 months)
Sep 2020 - Jun 2022 (1 year 9 months)
International Publishing & Account Manager
Zoomin.tv
Jun 2019 - Aug 2020 (1 year 2 months)
International Publisher & Content Manager
Zoomin.tv
Mar 2018 - Jun 2020 (2 years 3 months)
Senior Automation Test Lead
GFT
Feb 2022 - Dec 2022 (10 months)
Senior Automation Test Lead
ADP
Oct 2019 - Mar 2020 (5 months)
Northern UK Account Manager
Tracker Network Ltd
Dec 2015 - Present (9 years 11 months)
Arquiva
Oct 2021 - May 2022 (7 months)
Network Engineer
Deutsche Bank
Jun 2018 - Oct 2020 (2 years 4 months)
Network Engineer
Viggo Smart Hotel
Jan 2017 - Jun 2017 (5 months)
Network Support Engineer
AR Telecom
Mar 2015 - Dec 2016 (1 year 9 months)
Language Assistant
ConversaSpain
Jan 2021 - Jun 2022 (1 year 5 months)
Private Clients Broker
Henderson Insurance
Aug 2018 - Jul 2020 (1 year 11 months)