Open to opportunities

Abdelkader Benabd El Hanine

@abdelkaderbenabdelha

Message

Aspiring management professional with expertise in business development.

Spain

Message

What I'm looking for

I am looking for a dynamic role in management that fosters growth and innovation.

I am a recent graduate with a Master's in Management from Universidad Carlos III de Madrid and a Bachelor's in Business Administration. My academic background has equipped me with a solid foundation in management principles, complemented by practical experience in business development and finance.

During my internships, I have successfully managed customer accounts, optimized CRM workflows, and conducted market research to enhance operational efficiency. My role at GoStudent involved tracking KPIs and implementing data-driven strategies to improve customer satisfaction and retention. I am eager to leverage my skills in a management role where I can contribute to organizational success.

Experience

Work history, roles, and key accomplishments

Customer Success & Operations Internship

GoStudent

Jul 2024 - Feb 2025 (7 months)

Managed French market accounts, optimizing CRM workflows, onboarding clients, and resolving payment issues to enhance retention. Tracked and analyzed KPIs on sales pipeline, payment success rates, and customer engagement, driving data-backed improvements.

CRM Customer Onboarding KPI Tracking Market Research Data Analysis

Business Development Internship

Webminix

Jan 2022 - Mar 2022 (2 months)

Conducted market research and analysis to identify new business opportunities and target markets. Managed the sales process, supporting CRM strategies, sales pipeline management, and lead nurturing to drive conversions.

Market Research Business Development Sales Pipeline Management Lead Nurturing

Finance Internship

Stahlschmidt Morocco

Jun 2021 - Aug 2021 (2 months)

Managed specialized information, reports, and forms dealing with fees, billing, and tracking of projects. Supported the Financial Analysts and Business Controllers in their day-to-day work.

Financial Reporting Billing Project Tracking Data Management

Education

Degrees, certifications, and relevant coursework

Universidad Carlos III de Madrid

Master in Management, Management

Completed a Master's in Management, focusing on advanced management principles. Gained expertise in business development and finance, with a specialization in market research and problem-solving.

Al Akhawayn University

Bachelor of Business Administration, Business Administration

Earned a Bachelor's in Business Administration with a double concentration in Management and Marketing. The program was EPAS accredited, providing a strong foundation in business principles.