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@dariatkacheva1
HR Technology Project Manager specializing in AI-driven HR solutions.
I am an experienced HR Technology Project Manager with six years leading IT service management and HR technology initiatives across international and remote environments.
I have delivered end-to-end AI-driven HR automation projects — from requirements gathering and solution definition through development, testing, and deployment — using Agile (Scrum) and PM² methodologies.
My technical expertise includes Workday, ADP, SAP, LinkedIn Talent Solutions, ServiceNow, BMC Remedy, Jira, Confluence and fundamental SQL and UNIX skills, which I pair with a strong focus on data privacy and regulatory compliance.
I build cross-functional governance frameworks, optimize HR processes with kaizen approaches, and have a track record of improving HR operational efficiency through automation and intelligent agent implementations.
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Work history, roles, and key accomplishments
Boto Education
May 2024 - Present (1 year 6 months)
Led end-to-end delivery of AI-driven HR technology initiatives including onboarding chatbots and intelligent HR agents, ensuring on-time deployment and compliance with Spanish labor law. Implemented Agile governance and ServiceNow SPM workflows to standardize project delivery and improve HR operational efficiency.
Saint-Gobain
Oct 2023 - Apr 2024 (6 months)
Developed digital platforms for employee feedback, recognition, and wellness programs that increased employee satisfaction and community engagement, and implemented kaizen methods to optimize HR processes. Generated HR metrics reports and collaborated with IT to evaluate HR technology solutions.
Oversaw IT service delivery and incident management for international accounts, led emergency response during major incidents, and drove automation that doubled process efficiency. Managed ServiceNow and BMC Remedy ticketing, SLA reporting, and Agile ceremonies to improve service outcomes.
Degrees, certifications, and relevant coursework
Master in Human Resources Management, Human Resources Management
2023 - 2023
Completed a Master in Human Resources Management focusing on HR practices and managerial skills.
Scrum Master Certification, Agile Project Management
2021 - 2021
Completed a Scrum Master Certification to support Agile project management practices.
Master's in Communication, Communication
2009 - 2009
Completed a Master's in Communication with emphasis on communication theory and practice.
Software and tools used professionally
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