Daria Tkacheva

I am an HR Technology Project Manager with six years of experience delivering IT service management and HR technology solutions across global and regional environments. I specialize in talent acquisition systems, AI-driven HR automation, and process optimization, bringing practical experience with Workday, ADP, SAP and conversational AI projects.

In my current role I lead end-to-end delivery of AI-powered HR initiatives, from stakeholder requirements and solution definition through development, testing and deployment, applying Agile and Scrum practices and tools such as ServiceNow SPM, Jira and Miro. I have a track record of implementing onboarding chatbots, intelligent HR agents, and standardized governance frameworks while ensuring regulatory compliance.

Earlier roles include ITSM and project management responsibilities where I improved incident and change throughput, automated repetitive processes, and supported international accounts. I hold a Master in Human Resources Management, Scrum Master certification, and bring cross-cultural language skills and a strong emphasis on data privacy and security in HR systems.