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Gmail Project Management Salesforce Team Leadership SQL Data Analysis Client Relationship Management Budgeting Customer Service Problem Solving

RC

Rui Carvalho@ruicarvalho

Executive Assistant Operations Manager Python SQL

I am an experienced business analyst and operations leader driving efficiency and customer-focused solutions.

Experience

OS

Executive Assistant & Operations Manager

Osquared.pt

Jan 2020 - Jan 2022 (2 years)

SU

Head of Sales & Business Development

Spitfire Design UK

Jan 2010 - Jan 2020 (10 years)

AP

Manager

All Bar One (Mitchells & Butlers PLC)

Jan 2004 - Jan 2008 (4 years)

Executive Assistant Operations Manager Sales Manager Business Development

AP

Abel Goncalves Pereira@abelgoncalvespereira

Project Manager Operations Manager Microsoft Excel VBA

Financial Control Supervisor with experience in project management and operations.

Experience

BS

Financial Control Supervisor

Current

BNP Paribas Securities Services, SCA

Oct 2021 - Present (4 years 1 month)

CI

Project and Field Manager

Capitol Paving of D.C., Inc.

Feb 2016 - Mar 2021 (5 years 1 month)

BS

Operations Supervisor

JU

juliajaks User@juliajaksuser

Customer Success Manager Key Account Manager Public Speaking Negotiation

Sales operations expert with a focus on customer success and retention.

Experience

EM

Customer Success Mentor

Current

Ementor.br

Oct 2023 - Present (2 years 1 month)

GP

Sales Operations

Global Citizen Solutions & Rebelde Publishing

Oct 2023 - Jan 2024 (3 months)

FF

Customer Success Manager

PC

Paulo Conceicao@pauloconceicao

Operations Manager Customer Success Manager SLA Management KPI Tracking

Experienced Team Manager specializing in operations and customer success.

Experience

CB

Team Manager, Trust & Safety department

Current

Conectys / ByteDance

Dec 2020 - Present (4 years 11 months)

FO

Team Manager / Quality Analyst

Current

Foundever

May 2011 - Present (14 years 6 months)

FE

BG

Bruno Gaggetti@brunogaggetti

Finance Manager Financial Operations Lead Financial Planning Budgeting

Finance and operations leader driving ERP transformation and process automation.

Experience

AP

Regional Finance Projects Sr. Associate

Amgen Portugal

May 2024 - Jul 2025 (1 year 2 months)

GA

Finance Manager

Gartner

Apr 2019 - Mar 2024 (4 years 11 months)

HS

Finance & Administrative Manager

Heidrick & Struggles

MS

Marat Shkor@maratshkor

Customer Support Specialist Customer Service Specialist Salesforce Airtable

Operations & Service Specialist optimizing processes and customer satisfaction.

Experience

TL

Operations and Customer Support Manager

Telmie UK Ltd

Jan 2022 - Jan 2024 (2 years)

TL

Customer Support and Sales Agent

Telmie UK Ltd

Jan 2021 - Jan 2022 (1 year)

MM

Technical Engineer

MT-Techno MSK

Jan 2018 - Jan 2020 (2 years)

PK

Pavel Kamyshov@pavelkamyshov

Project Manager Head of Business Operations OKRs Agile@Scale

Operations and Delivery Leader with 15+ years in tech.

Experience

ZP

Head of Operations

Zing Coach (Palta)

Sep 2024 - May 2025 (8 months)

CI

Program Director

Ciklum

Apr 2022 - Sep 2024 (2 years 5 months)

CI

Delivery Lead

Ciklum

Jul 2020 - May 2022 (1 year 10 months)

SU

JQ

javed qureshi@javedqureshi

Communications Manager Events Manager Communication Event Management

Experienced communications and events leader driving fundraising, brand activation, and operational excellence.

Experience

FH

Reception and Housekeeping

Current

Foz Beach Hotel

Nov 2023 - Present (2 years)

SE

Consultant - Social Development

Self-employed

Nov 2020 - May 2023 (2 years 6 months)

II

Assistant Manager - Operations

RJ

Rute Jacinto@rutejacinto

Project Manager Agile Coach NodeJS Product Ownership

Passionate Product Owner with over six years of Agile experience.

Experience

ED

Project Manager | Consultant

Current

Evodeck Digital

Feb 2024 - Present (1 year 9 months)

ED

Project Manager / Product Owner / Operations Manager

Current

Evodeck Digital

Sep 2018 - Present (7 years 2 months)

NG

Natacha Giurno@natachagiurno

Customer Service Representative Data Analyst Customer Service Data Analysis

Global Operations Specialist with experience in customer service and data analysis.

Experience

CO

Senior Content Analyst

Cognizant

Jan 2022 - Dec 2022 (11 months)

BY

Ads Moderation

Current

Bytedance

Jul 2023 - Present (2 years 4 months)

NA

Global Operations Specialist

Current

FS

Fionnuala Smith@fionnualasmith

Operations Coordinator Project Manager Project Management Stakeholder Management

Experienced project leader with strong operational and communication skills.

Experience

II

Project Leader

Islamophobia Awareness Month (IAM)

Oct 2021 - Apr 2024 (2 years 6 months)

MU

Project and Operations Coordinator

MEND UK

Jan 2024 - Dec 2024 (11 months)

MU

Project and Operations Officer

MEND UK

Jun 2022 - Jan 2023 (7 months)

AE

Ahmed Elbanna@ahmedelbanna

Operations Engineer Production Manager Electrical Engineering Crisis Management

Experienced Electrical Engineer specializing in maintenance and operations.

Experience

UF

Electrical Maintenance Engineer

Current

Utilities Factory

Jan 2024 - Present (1 year 10 months)

GR

Co-Founder/Maintenance and Production Manager

Current

GreenPack

Jan 2020 - Present (5 years 10 months)

ET

Electrical Power Plant Maintenance and Operation Engineer

NP

Naima Plegelatte@naimaplegelatte

Customer Support Operations Scheduling Research

Detail-oriented administrative professional with expertise in customer support and business operatio

Experience

FF

Customer Service Representative

Current

Farfetch FPS

Oct 2023 - Present (2 years 1 month)

SH

Support Coordinator

Soho House

Oct 2022 - Apr 2023 (6 months)

BF

Style Advisor & Beauty Consultant

Browns Fashion

Jan 2020 - Sep 2022 (2 years 8 months)

JD

Joaquim Dias@joaquimdias

General Manager IT Director Strategic Management Operational Management

Experienced IT and security director driving business modernization and infrastructure integration.

Experience

IL

General Director

Current

Ilídio Fernandes Dias & Filhos Lda

Jan 2013 - Present (12 years 10 months)

KL

Managing Partner

Current

KLDRacers Angola Lda

Jan 2009 - Present (16 years 10 months)

JP

José Pereira@jospereira1

Business Operations Manager Sales Operations Manager Salesforce CPQ Deal Structuring

Strategic Deal Desk Manager with expertise in revenue operations.

Experience

DE

Deal Desk Manager

Current

Deel

Apr 2023 - Present (2 years 7 months)

DE

Deal Desk Manager

Current

Deel

Apr 2023 - Present (2 years 7 months)

OU

Deal Desk & Global Best Practices Manager

NP

Nuno Pedro@nunopedro

110k-150k EUR

General Manager Transformation Leader Strategic Planning Business Operations

Growth-focused strategy and operations leader with extensive experience.

Experience

GP

Head of Customer On-boarding - AUNZ, IN & SEA

Current

Google Asia Pacific

Apr 2020 - Present (5 years 7 months)

YO

CC

CESAR CARVALHO@cesarcarvalho

Recruitment Coordinator International Operations Manager International Recruitment Experience Full Life Cycle Recruiting

Experienced international recruitment and operations manager driving staffing, logistics, and sales results.

Experience

SE

Local and International Recruitment Manager

Current

Self Employed

Sep 2018 - Present (7 years 2 months)

AD

Business Unit Manager

Adecco

Feb 2018 - Aug 2018 (6 months)

BS

Bruno Serrano@brunoserrano

Operations Manager Technical Project Manager Project Management Agile Methodologies

Project Manager skilled in aligning technical projects with business processes.

Experience

DE

IT Project Manager

Current

Deadcow

Dec 2023 - Present (1 year 11 months)

SC

Operations Manager

Current

Siesta Campers

Jun 2021 - Present (4 years 5 months)

RI

Tech Business Manager

TS

Tobias Strauss@tobiasstrauss

0-0 USD

Marketing Operations Brand Manager Brand Content

Hello my Name is Tobias. I am a results-driven Brand & Project Manager.

Experience

BK

Head of Brand & Operations

Banzai GmbH & Co. KG

Jan 2018 - Aug 2023 (5 years 7 months)

Marketing Operations Product Management

SU

Simas Urbonavicius@simasu

Operations Finance Salesforce Project Management

I'm a fraud mitigation professional based in the US. I have a right to work in the US and EU/EEA.

Experience

AL

Operations Principal, Banking

Albert

Mar 2022 - Feb 2023 (11 months)

PE

Fraud Manager

PEX

Jan 2020 - Mar 2022 (2 years 2 months)

PE

Fraud Analyst

PEX

Nov 2017 - Jan 2020 (2 years 2 months)

BNP Paribas Securities Services, SCA

Apr 2014 - Feb 2016 (1 year 10 months)

JL

Operations Technician

Jocalu - Artigos de Higiene e Cosmética, Lda.

Apr 2012 - Apr 2014 (1 year 11 months)

Project Manager Operations Manager Financial Manager Finance Manager

Frst Falconi

Oct 2023 - Oct 2023 (0 months)

AC

Account Manager

ActiveCampaign

Feb 2019 - Jun 2023 (4 years 4 months)

RD

Channel Account Manager

Resultados Digitais

May 2017 - Dec 2018 (1 year 7 months)

Customer Success Manager Key Account Manager Sales Manager Business Development Manager

Trace Agent / Customs

Current

FedEx

May 2008 - Present (17 years 6 months)

SE

Back Office Trainer

Current

Sellbytell

Feb 2005 - Present (20 years 9 months)

Operations Manager Customer Success Manager Data Analyst

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Jul 2010 - Apr 2019 (8 years 9 months)

BI

Finance & Administrative Supervisor

BDP International

Feb 2006 - Jun 2010 (4 years 4 months)

Finance Manager Financial Operations Lead ERP Project Manager Financial Planning Analysis

Customer Support Specialist

Customer Service Specialist

Operations Manager

Technical Support Engineer

Agile Coach (external consultant)

Scrum Ukraine

Nov 2017 - Jul 2020 (2 years 8 months)

EP

Scrum Master/Agile Coach

EPAM

Jun 2015 - Jul 2019 (4 years 1 month)

Project Manager Head of Business Operations Operations Lead

Informa Markets India

Aug 2015 - Oct 2020 (5 years 2 months)

FC

Business Head

Freedom Integrated Communications

Jul 2011 - Jul 2015 (4 years)

PR

Group Account Director

Prime Retail

Oct 2009 - Jun 2011 (1 year 8 months)

Communications Manager Events Manager Fundraising Consultant Business Development Manager

CL

Quality and Environmental Management Systems Consultant

Current

Consequência, Consultoria de Gestão, Lda

Oct 2014 - Present (11 years 1 month)

UC

Quality Management System Manager and Operational Manager

Current

Underline Concept

Jul 2006 - Present (19 years 4 months)

SM

Quality Management System Manager

Current

StarSul, SA (Mercedes-Benz)

Oct 2005 - Present (20 years 1 month)

Project Manager Agile Coach Operations Manager Consultant

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Natachagiurno

AI

Customer Service Representative

Current

Airbnb

Customer Service Representative Data Analyst Operations Manager

PG

Finance Data Analyst

Proxima Group

Jan 2022 - Apr 2022 (3 months)

Operations Coordinator Project Manager Data Analyst Event Coordinator

Current

Ethydco

Jan 2017 - Present (8 years 10 months)

Operations Engineer Production Manager Electronics Engineer Electrical Hardware Engineer

MF

Luxury Sales Consultant

Matches Fashion

Oct 2017 - Nov 2019 (2 years 1 month)

MG

Sales Supervisor

Monki, H&M Group

Jul 2016 - Oct 2017 (1 year 3 months)

Customer Support Operations Sales

KS

Deputy General Director

KAYAMA Serviços de Segurança

Jan 2009 - Dec 2013 (4 years 11 months)

BN

Network Administrator

Banco Português de Negócios

Jan 2002 - Dec 2009 (7 years 11 months)

SR

IT Manager

4SIR – Sistemas de Informação Relacionais

Jan 2000 - Dec 2002 (2 years 11 months)

General Manager IT Director Security Manager Network Administrator

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OutSystems

Mar 2022 - Jul 2023 (1 year 4 months)

OU

Deal Desk & Global Best Practices Manager

OutSystems

Mar 2022 - Jul 2023 (1 year 4 months)

OU

Deal Desk Analyst

OutSystems

Nov 2019 - Apr 2022 (2 years 5 months)

Business Operations Manager Sales Operations Manager

Head of Strategy & Operations

YouTube

Apr 2022 - Apr 2025 (3 years)

GP

Head of APAC Customer Care for Search Vertical

Google Asia Pacific

Apr 2019 - Apr 2020 (1 year)

GP

Head of SEA Customer Care

Google Asia Pacific

Jan 2017 - Dec 2019 (2 years 11 months)

GI

Head of SMB Partnership Sales

Google Ireland

Jan 2013 - Dec 2017 (4 years 11 months)

General Manager Transformation Leader Operations Manager Customer Experience Director

EG

Business Unit Manager

Eurofirms Group

Apr 2015 - Apr 2017 (2 years)

RG

Director of Operations

Rimec Group

Oct 2007 - Feb 2015 (7 years 4 months)

GS

Senior HR Consultant

Group Select

Oct 2001 - Oct 2007 (5 years 11 months)

Recruitment Coordinator International Operations Manager Logistics Manager Sales Manager

Red IT

Jan 2021 - Jun 2021 (5 months)

Operations Manager Technical Project Manager Business Analyst Product Manager

PE

Client Services Coordinator

PEX

Sep 2015 - Nov 2017 (2 years 2 months)

Operations Finance Legal Management