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Entry-level computer science graduate skilled in Python, HTML/CSS, and IT support.
Experience
Office Administrator
Medicare Path Labs
Mar 2022 - Oct 2025 (3 years 7 months)
B.Tech graduate eager to apply skills in technology and development.
Experience
GenAI Coding Assistant Developer
Personal Project
YouTube Data Harvesting Engineer
Personal Project
Virtual Desktop Assistant Developer
Personal Project
Experienced IT professional with expertise in incident management and ITIL concepts.
Experience
Senior Analyst
HCL Technologies
Apr 2022 - Present (3 years 7 months)
Help Desk Coordinator
Intelenet Global Systems (now Teleperformance)
Aug 2018 - Mar 2020 (1 year 7 months)
Desktop Support L1 Engineer
Dedicated IT professional with foundational experience in system administration.
Experience
Intern
YBI Foundation
Oct 2023 - Nov 2023 (1 month)
Home Lab IT Experience
Self Employed
Oct 2023 - Nov 2023 (1 month)
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Proactive Tableau Developer with 2+ years of data analysis experience.
Experience
Senior Developer
Team Computers
May 2022 - Apr 2024 (1 year 11 months)
Remote-focused IT professional specializing in technical support, DevOps, and cloud infrastructure.
Experience
Technical Support Engineer
Multiple Clients
Jan 2014 - Dec 2022 (8 years 11 months)
Adept Frontend Developer with a proven track record in web applications.
Experience
Frontend Developer
Codesprint Consulting
Nov 2023 - Present (2 years)
Frontend Developer Internship
Codesprint Consulting
May 2023 - Jun 2023 (1 month)
Detail-oriented Technical Support Engineer with 3+ years of experience.
Experience
Project Engineer
Wipro Limited
Dec 2021 - Present (3 years 11 months)
Dynamics 365 CRM and Power Platform developer focused on automating business processes.
Experience
Dynamics 365 CRM Developer
KGISL
Apr 2024 - Present (1 year 7 months)
Associate IT Consultant
ITC Infotech
Jan 2022 - Apr 2024 (2 years 3 months)
Associate Software Engineer
Hexaware Technologies
I am a software developer focusing on full-stack web and drone-control systems, optimizing performance and user experience.
Experience
Software Developer Intern
Menthosa Solutions
May 2025 - Present (6 months)
Training & Placement Coordinator
UIET, Panjab University
Feb 2024 - Present (1 year 9 months)
IT Support Eng (3 yrs) Remote T/S, Automation, SLA. Scaling with AI/Cloud solutions.
Experience
Technical Support Representative
NES
Aug 2024 - Present (1 year 3 months)
L1 Agent/SME
Capgemini
Dec 2022 - Aug 2024 (1 year 8 months)
Developer
Krishnaveni Talent School
Feb 2025 - Apr 2025 (2 months)
Customer support is not just my profession, it's my passion. I breathe it, advocate for it, and constantly strive to enhance it.
Experience
Sr Executive - Operations
Jungle Stay Resorts
Jun 2022 - Aug 2025 (3 years 2 months)
Guest Relationship / Reservations Exec
National Wildlife Federation
Mar 2019 - May 2022 (3 years 2 months)
Sr Trainer - Language / Soft Skills
Technical/Application/Production Support professional with 12 years of experience
Experience
Lead Application Support
Bank of America Merrill Lynch
Jan 2023 - Present (2 years 10 months)
IT Business Analyst
Credit Agricole CA-CIB
Apr 2022 - Jan 2023 (9 months)
Technology Support Lead
Opus Software Solution
I am a System Administrator experienced in cloud migrations, monitoring, and cross-platform infrastructure reliability.
Experience
Assistant System Administrator
Realinfotechnologies
Dec 2024 - Present (11 months)
Junior Technical Engineer
Hitachi Systems India
Jan 2023 - Dec 2023 (11 months)
Operating Systems Administrator
Experienced Tableau Developer with a strong background in data visualization.
Experience
Tableau Developer
E-Net Infotech Solutions Pvt Ltd
May 2023 - Present (2 years 6 months)
Tableau Developer
Ericsson Global India Pvt Ltd
Jul 2022 - Apr 2023 (9 months)
Tableau Developer
Custologix Solutions Pvt Ltd
Eager to explore opportunities in LMS administration or e-learning expertise
Experience
Group Leader
iMerit Technology Services Pvt Ltd
May 2018 - Dec 2023 (5 years 7 months)
Sr. Technical Support Engineer
iMerit Technology Services Pvt Ltd
Jan 2015 - Apr 2018 (3 years 3 months)
IT Engineer
QuantComm Technologies Pvt Ltd
Jan 2014 - Dec 2014 (11 months)
Experienced Technical and Product Support Engineer focused on customer satisfaction.
Experience
Senior Technical Engineer
DXC Technology
Nov 2022 - Present (3 years)
Technical Support Engineer
Hewlett Packard Inc.
Dec 2021 - Nov 2022 (11 months)
Technical Support Engineer
Kyndryl Solutions
Oct 2020 - Nov 2021 (1 year 1 month)
Microsoft Intune specialist with expertise in mobile device management.
Experience
Microsoft Intune Specialist
Sherweb
Apr 2024 - Present (1 year 7 months)
Microsoft Intune Specialist
Concentrix
Dec 2021 - Apr 2024 (2 years 4 months)
ERC NA Client Services
Dedicated IT System Administrator skilled in systems, networking, and security.
Experience
System Admin Officer
Suguna Foods Pvt Ltd
Feb 2024 - Present (1 year 9 months)
Service Desk Associate
Futurenet Technologies (India) Pvt Ltd
Jan 2023 - Feb 2024 (1 year 1 month)
IT Supervisor - Networking
I am a PMI-trained project coordinator with 35+ years in Construction, IT and GIS.
Experience
Project Coordinator
PS Digitech-HR
Jan 2011 - Present (14 years 10 months)
Project Manager & Software Developer
DOS Infotech
Jan 2007 - Jan 2011 (4 years)
Assistant Manager (Technical)
CadworldInfosystems
Jan 2005 - Jan 2007 (2 years)
Wipro Technology's client Sunpharma (under the payroll of Ac
Dec 2017 - Jul 2018 (7 months)
Jan 2021 - Jan 2022 (1 year)
Web Development Intern
UIET, Panjab University
Apr 2025 - May 2025 (1 month)
Discipline Lead
Goonj, UIET
Feb 2025 - Mar 2025 (1 month)
Automating PDF to Word Conversion
Capgemini
Jul 2024 - Jul 2024 (0 months)
Omega Technologies
Aug 2014 - Feb 2019 (4 years 6 months)
Sr Executive - Academic Support
Educomp Solutions
Feb 2009 - Jul 2014 (5 years 5 months)
Trainer - Language and Technical
Sutherland
Sep 2007 - Jan 2009 (1 year 4 months)
Jan 2016 - Mar 2022 (6 years 2 months)
Application Support Specialist
ASHLAND INC
Jun 2015 - Dec 2015 (6 months)
Web Administrator
TruGlobal Software Pvt. Ltd.
Jun 2013 - Jun 2015 (2 years)
Clover Infotech
Oct 2021 - Sep 2022 (11 months)
Feb 2020 - Jun 2022 (2 years 4 months)
IT Engineer
Zayin Infotech Services Pvt Ltd
May 2013 - Oct 2013 (5 months)
IT Support
Enigma Infosolutions Pvt Ltd
May 2012 - Apr 2013 (11 months)
Amazon Development Centre India
Nov 2016 - Jul 2019 (2 years 8 months)
Technical Support- Escalation Management (L2)
Hewlett Packard Global Soft India Ltd
May 2014 - May 2016 (2 years)
Technical Support (L1)
Hewlett Packard Global Soft India Ltd
Feb 2013 - May 2014 (1 year 3 months)
Billon Atom
Aug 2022 - Jan 2023 (5 months)
Technician - Systems
Abu Dhabi National Hotel
Apr 2019 - Dec 2021 (2 years 8 months)
Technician - Computer Systems
ATA Industrial Sdn Bhd
Oct 2017 - Jun 2018 (8 months)
System Consultant
Descon Limited
Jan 2000 - Jan 2005 (5 years)
Technical Head / Faculty
UltraInfotech
Jan 1997 - Jan 2000 (3 years)