mohanraj poyyalisamy

Managed IT infrastructure and technical support, improving system monitoring to enable proactive issue detection and strengthening backup and recovery processes to ensure business continuity.

Monitored computer systems and networks to ensure uptime and data integrity, streamlined backup/restore processes, and proactively identified performance issues to reduce disruptions.

Supervised networking activities and conducted security audits to identify and mitigate vulnerabilities, maintaining compliance with security policies and improving system integrity.

Provided technical support and user account management for hotel IT systems, resolving hardware/software/network issues to minimize downtime and improve user experience.

Set up and configured hardware and network components, maintained operating systems and network file systems to improve staff efficiency and system accessibility.

Maintained systems and implemented backup and disaster recovery plans, streamlining onboarding and ensuring rapid recovery from data loss events.

Managed networked IT systems and provided end-user support, improving system uptime through proactive monitoring and timely resolution of hardware and software issues.

Implemented new hardware and OS provisioning, administered network devices and user accounts to improve operational efficiency and data governance.

Completed Master of Computer Applications with focus on application development and systems administration.

Completed Bachelor-level studies in computer applications emphasizing business and IT integration.

Completed Higher Secondary Certificate (HSC) with coursework relevant to college preparatory studies.

Completed Secondary School Leaving Certificate (SSLC) serving as foundational general education.