PKPranay Kaviraj
@pranaykaviraj
Eager to explore opportunities in LMS administration or e-learning expertise
IndiaWhat I'm looking for
With 8 years of experience as an E-Learning Developer and 5 years as an Instructional Designer, I specialize in crafting engaging language training courses using Articulate, Captivate, and Lectora, ensuring SCORM standards compliance. Proficient in Learning Management Systems like Net Dimensions and WordPress, I also offer expertise in hardware support, multiple operating systems, Microsoft Office applications, dialer configuration, including vici dial and go autodial, and knowledge of Microsoft-based operating systems such as Windows Server 2008 and Windows Vista.
As a Group Lead, I have experience in supervising and coordinating team activities, ensuring alignment with project goals, and providing guidance to team members. I have also worked as a Sr. Technical Support Engineer, creating courses in various languages and games using Articulate Storyline and Rise 360, and providing support for Net Dimension administration.
With a strong emphasis on providing exceptional customer support, I am confident in my ability to excel in roles that require expertise in LMS administration and e-learning.
Experience
Work history, roles, and key accomplishments
ILGroup Leader
iMerit Technology Services Pvt Ltd
May 2018 - Dec 2023 (5 years 7 months)
As a Group Lead, I supervise and coordinate team activities, ensuring alignment with project goals. I facilitate effective communication within the group and manage performance evaluations, training, and mentoring to enhance team growth.
Sr. Technical Support Engineer
iMerit Technology Services Pvt Ltd
Jan 2015 - Apr 2018 (3 years 3 months)
I created language courses using Articulate Storyline and provided support for Net Dimension administration. I facilitated the creation and maintenance of training materials and developed SCORM Online courses for LMS deployment.
IT Engineer
QuantComm Technologies Pvt Ltd
Jan 2014 - Dec 2014 (11 months)
I performed installation and maintenance of systems, created documentation for procedures, and provided advice on IT equipment selection. I ensured maximum availability of services and handled support calls effectively.
IT Engineer
Zayin Infotech Services Pvt Ltd
May 2013 - Oct 2013 (5 months)
I handled system installations and maintenance, created operational documentation, and provided IT equipment guidance. I ensured service availability and managed support calls efficiently.
IT Support
Enigma Infosolutions Pvt Ltd
May 2012 - Apr 2013 (11 months)
I provided online support for various hardware platforms, managed user permissions, and administered Windows workstations. I also supported servers and conducted performance monitoring.
Computer Service Engineer
Touchstone Technologies
Nov 2008 - Nov 2011 (3 years)
I assisted personnel with hardware and software issues, conducted maintenance on PCs, and provided technical training. I repaired and serviced various computer brands, ensuring customer satisfaction.
Education
Degrees, certifications, and relevant coursework
Pranay hasn't added their education
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