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JRCustomer Support Specialist focused on client satisfaction and process optimization.
Experience
Client Intake Specialist
Price Benowitz LLC
Jan 2023 - Jan 2024 (1 year)
Customer Care Trainer
Lean BPO
Aug 2020 - Jan 2022 (1 year 5 months)
Customer Success Specialist
Holafly
May 2019 - May 2020 (1 year)
Customer Care Supervisor
Bilateral
Sep 2017 - Apr 2019 (1 year 7 months)
Executive Assistant
Sophia’s House Hostel
Dec 2014 - Jan 2016 (1 year 1 month)
AACustomer service professional with international experience in quality care.
Experience
Customer Service Representative
Walmart
Aug 2024 - Present (1 year 3 months)
Picker/Packer
American Eagle Warehouse
Jun 2023 - Apr 2024 (10 months)
TGExperienced hospitality professional specializing in systems management and operations.
Experience
Operations Manager
Synergy Advisors LLC
Jun 2023 - Jun 2025 (2 years)
Property Manager
Standout S.A.S.
Aug 2022 - Apr 2023 (8 months)
Reception Manager
NIDO SKY
Nov 2021 - Apr 2022 (5 months)
CVExperienced business administrator and language translator with diverse expertise.
Experience
Executive Director
Sumling LLC
Jan 2020 - Present (5 years 10 months)
JFAccomplished electronic engineer specializing in project management and cybersecurity.
Experience
Project Manager
GAMMA INGENIEROS S.A.S.
Aug 2022 - Jul 2023 (11 months)
Support Engineer
GAMMA INGENIEROS S.A.S.
Nov 2021 - Sep 2022 (10 months)
Security Engineer
E-DEA NETWORKS S.A.S.
Dec 2020 - Dec 2021 (11 months)
DA
United States70k-300k USD
Bilingual marketing professional with digital marketing and client-focus.
Experience
Fire Systems Inspector
NSW Fire
Jan 2020 - Present (5 years 10 months)
Waiter
Bilingual professional with 15 years in consulting and real estate.
Experience
Senior Consultant
NML - Consulting Services
Dec 2014 - Present (10 years 11 months)
Manager of Corporate Accounts
Inteligencia Inmobiliaria
Jan 2014 - Sep 2014 (8 months)
Director of Transactions
PAColombia1k-3k USD
Experienced Marketing Account Manager 3+ years Experienced in Data entry 1+ year
Experience
NMMarketing Account Manager
Nido Marketing
Oct 2021 - Apr 2024 (2 years 6 months)
Content Administrator
VCMultidisciplinary Project Manager with a decade of experience.
Experience
Operations Manager
CAHONI
Jan 2019 - Dec 2024 (5 years 11 months)
Production Manager
Smurfit Kappa
Jan 2013 - Dec 2015 (2 years 11 months)
Process Engineer
Smurfit Kappa
Jan 2011 - Dec 2013 (2 years 11 months)
PCBilingual Customer Service Specialist with a focus on customer retention.
Experience
Customer Success Agent
Intouch 24/7 - L'Oréal Paris
Oct 2024 - Nov 2024 (1 month)
Customer Service Agent
Teleperformance - AT&T
Jan 2024 - Feb 2024 (1 month)
Collection Agent
Km2 Connect - Hyundai Motor Company
KNUnited States40k-200k USD
Consultant specializing in IT solutions, cloud, sales, project management, process automation.
Experience
Information Technology Consultant
Guidepoint
Oct 2020 - Present (5 years 1 month)
Retail Store Lead
Senior Full-Stack Software Engineer with expertise in AI-driven applications.
Experience
Senior Full-Stack Software Engineer
Highcode Tech
Dec 2022 - Present (2 years 11 months)
Senior Data Engineer
Baylor Scott & White Health
Oct 2018 - Present (7 years 1 month)
Senior Data Engineer
RTColombia25k-50k USD
Currently building "The Ultimate TechAdvertiser" with a long queue of courses.
Experience
ASSales Development Representative
Asurion
Nov 2021 - Nov 2021 (0 months)
NOSales Development Representative
Nordstrom
SPEconomist skilled in payroll management and HR compliance.
Experience
HR Generalist & Payroll Specialist
City Lending Inc.
Jul 2024 - Present (1 year 4 months)
Payroll Tax Trainer
SolvoSAS / Vensure
Aug 2023 - Jun 2024 (10 months)
Senior Payroll Tax Specialist
JRi am a software developer with a true passion for delivering top-notch, high-quality products.
Experience
Senior Software Engineer
H&M
Feb 2023 - Present (2 years 9 months)
TRSoftware Engineer
Bilingual administrative and virtual support specialist with strong records and data accuracy.
Experience
Administrative Support Specialist
Office Partners 360
Nov 2023 - Nov 2024 (1 year)
Administrative Specialist
Office Partners 360
Jan 2022 - Oct 2023 (1 year 9 months)
Customer Service Representative
Center Source
May 2020 - Nov 2021 (1 year 6 months)
Environmental engineer specializing in HSEQ management and sustainability.
Experience
HSEQ Professional
Incubadora Santander
Jan 2024 - Present (1 year 10 months)
Water Quality Intern
Corporación Autónoma Regional del Valle del Cauca (CVC)
Mar 2021 - Present (4 years 8 months)
DBColombia34k-45k USD
Results-driven IT Consultant and Software Engineer with expertise in project management and full-sta
Experience
IT Consultant/ Developer
Graymatter Software Services
Jan 2022 - Jan 2025 (3 years)
Mobile Application Developer
Customer service and sales agent with proven communication skills.
Experience
Customer Service & Sales Agent
A Plus Credit Services
Aug 2023 - Present (2 years 3 months)
Lead Representative
Sekure Merchant Solutions
Sep 2022 - Mar 2023 (6 months)
Grow Room Technician
Aleafia
Jan 2021 - Sep 2022 (1 year 8 months)
I am a marketing and international business leader with 13+ years in finance.
Experience
Mascot & Shift Coordinator
Manhattan Superbowl
Jan 2024 - Jun 2025 (1 year 5 months)
External Marketing Advisor
ITSE S.A.S.
Jan 2024 - Jan 2025 (1 year)
BSSenior Preferred Executive
Bancolombia S.A.
Jan 2023 - Jan 2024 (1 year)
Reservations Assistant
Lifeafar
Jul 2019 - Jan 2021 (1 year 6 months)
Team Leader
Casacol S.A.S.
Sep 2018 - Apr 2019 (7 months)
Project Manager / Content Developer
Bogotá en tus manos
Jan 2018 - Dec 2020 (2 years 11 months)
International Market and Innovation Consultant
Co-viva
Jan 2016 - Dec 2018 (2 years 11 months)
Digital Marketing Manager / Content Creator
L N A M A S T E R
Jan 2020 - Present (5 years 10 months)
The Italian Bowl
Jan 2013 - Dec 2018 (5 years 11 months)
Marketing Executive
Self Employed
Jan 2012 - Dec 2016 (4 years 11 months)
PSMarketing executive
publicar s.a
Jan 2012 - Jan 2016 (4 years)
Receptionist
Fitness 24/7
Jan 2015 - Present (10 years 10 months)
Medellín FonnegraGerlein/ Cushman and Wakefield Alliance
Jan 2013 - Dec 2013 (11 months)
Director of Transactions
Antioquia Colliers International Colombia
Mar 2011 - Mar 2013 (2 years)
Financial Analyst
Banco de Occidente
Mar 2008 - Apr 2010 (2 years 1 month)
Raytheon Professional Services
Feb 2021 - Jul 2021 (5 months)
Client Manager
GetYourGuide
Jul 2018 - Jan 2020 (1 year 6 months)
Business Intelligence Trainer
Oracle
Jan 2009 - Dec 2011 (2 years 11 months)
Jun 2023 - Jun 2023 (0 months)
Total by Verizon Franchise
Mar 2023 - Present (2 years 8 months)
Freelance Writer
Medium
Dec 2023 - Present (1 year 11 months)
Information Technology Consultant
Guidepoint
Oct 2020 - Present (5 years 1 month)
Retail Store Lead
Total by Verizon Franchise
Mar 2023 - Present (2 years 8 months)
ApexTech
May 2017 - Present (8 years 6 months)
Data Engineer
Pandora
Dec 2015 - Present (9 years 11 months)
Data Analyst & Quality Analyst
Presto Automation
May 2013 - Present (12 years 6 months)
Mar 2020 - Jan 2021 (10 months)
IBTelemarketing Sales Representative
Iberia
Sep 2018 - Jul 2019 (10 months)
TSCopywriter
Turner Broadcasting System
Feb 2018 - Jul 2018 (5 months)
LICopywriter
La Web Mercadeo Interactivo
Mar 2017 - Feb 2018 (11 months)
SolvoSAS / Vensure
Apr 2022 - Aug 2023 (1 year 4 months)
Payroll Tax Specialist
SolvoSAS / Vensure
Jun 2021 - Apr 2022 (10 months)
Truecaller
Feb 2022 - Feb 2023 (1 year)
ZEFrontend lead
Zemoga
Sep 2018 - Jan 2022 (3 years 4 months)
Small Markets App
Apr 2023 - May 2023 (1 month)
Full Stack Developer
Taskyist
Jan 2023 - Apr 2023 (3 months)
IT Project Management Intern
Opain S.A.
Jun 2022 - Jan 2023 (7 months)
Customer Service Representative
Bendix Foreign Exchange
Feb 2017 - Dec 2020 (3 years 10 months)
BSMobility Portfolio Executive
Bancolombia S.A.
Jan 2018 - Jan 2022 (4 years)
BSSales Account Manager
Bancolombia S.A.
Jan 2011 - Jan 2018 (7 years)
