Poli Arcila
@poliarcila
Experienced Marketing Account Manager 3+ years Experienced in Data entry 1+ year
What I'm looking for
As a seasoned Marketing Account Manager with over 3 years of experience, I have honed my skills in client retention, strategic advising, and understanding client needs in digital marketing. My proven track record of fostering long-term client relationships and delivering high satisfaction has earned me a reputation as a trusted and results-driven professional.
With a strong educational background in Digital Marketing and Social Communications, I have developed a unique understanding of the digital landscape and its applications. My expertise in client management, retention, and communication has allowed me to successfully guide clients to exceed their goals and achieve exceptional results.
I am a passionate and driven individual with a keen eye for detail and a talent for training and developing teams. I am well-versed in a range of digital marketing tools and platforms, including Google Ads, Facebook Ads, CRM, and web analytics. I am confident in my ability to optimize marketing strategies, improve operational efficiency, and drive business growth.
Experience
Work history, roles, and key accomplishments
Marketing Account Manager
Nido Marketing
Oct 2021 - Apr 2024 (2 years 6 months)
Coordinated daily meetings with clients, designed and optimized personalized marketing strategies, and configured CRM accounts for each client.
Designed and optimized personalized marketing strategies for each client, maximizing the use of our services and achieving better results. CRM: Configured and optimized CRM (GohighLevel) accounts.
Content Administrator
Raytheon Professional Services
Feb 2021 - Jul 2021 (5 months)
Provided team training, managed project-related data, and optimized LMS and Elucidat platforms for the PSA project.
Client Manager
GetYourGuide
Jul 2018 - Jan 2020 (1 year 6 months)
Provided customer support, resolved claims and issues, and enhanced internal processes to optimize team development and performance.
Education
Degrees, certifications, and relevant coursework
Poli hasn't added their education
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