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Certified Salesforce Administrator with expertise in CRM optimization.
Experience
Senior Salesforce CPQ Administrator
Topgolf
Mar 2024 - Present (1 year 8 months)
Salesforce Consultant (CPQ – FPX)
Hitachi Vantara
Jan 2023 - Present (2 years 10 months)
Salesforce Administrator / Consultant
Reynolds Polymer Technology, Inc.
Apr 2020 - Present (5 years 7 months)
Salesforce Administrator
Rondus Consulting
Sep 2019 - Present (6 years 2 months)
Salesforce Administrator
JOET Groups
Mar 2017 - Present (8 years 8 months)
JZIT Support Specialist with over 10 years of experience.
Experience
Academic IT Specialist
Educore Services
Jan 2017 - Present (8 years 10 months)
Assistant ICT Coordinator
Educore Services
Jan 2015 - Present (10 years 10 months)
SUIT security consultant simplifying IT operations, improving reliability, and reducing costs.
Experience
IT Security Consultant
Wingslide Technologies Pvt Ltd
Jul 2022 - Present (3 years 4 months)
IT Security Consultant
Design Shore Technologies Pvt Ltd
Mar 2022 - Jun 2022 (3 months)
Web Consultant & Security Analyst
Detail-oriented IT Support Engineer with over 6 years of experience.
Experience
IT Coordinator
MASS DESIGN GROUP
Aug 2022 - Present (3 years 3 months)
IT Support Engineer
Rwanda Energy Group
Aug 2015 - Aug 2022 (7 years)
Intern - ICT Unit
Motivated cybersecurity enthusiast skilled in Security+, Python, and SOC operations.
Experience
Cybersecurity Intern
Self Employed
Experienced IT specialist and systems administrator focused on secure, reliable infrastructure and user support.
Experience
IT System Administrator
SV Technologies JSC
Sep 2024 - Jun 2025 (9 months)
IT Specialist
VML Co., Ltd
Jan 2024 - Dec 2024 (11 months)
Support Specialist
WPP Media Limited
May 2021 - Jun 2024 (3 years 1 month)
JAExperienced Cybersecurity Analyst with a focus on network security.
Experience
Deskside Support Tier 2
Computer Task Group
Feb 2024 - Present (1 year 9 months)
Information Technology Specialist
Trane
Sep 2018 - Sep 2023 (5 years)
JOTechnology & Operations Leader with 13+ years of experience.
Experience
Senior IT Program & Project Director
Conduent
Apr 2023 - Present (2 years 7 months)
Senior Systems Manager
Healthcare, Inc.
Sep 2021 - Present (4 years 2 months)
JKResults-driven Senior Cloud Architect with extensive cloud expertise.
Experience
Senior Cloud Architect
Confidential
Oct 2023 - Present (2 years 1 month)
Cloud Security Engineer
PT Devoteam Cloud Services
Jul 2024 - Aug 2024 (1 month)
Cloud Architect
Confidential
T Specialist | Network & Hosting | Technical Support
Experience
Technical Support
Melbourne IT
Jun 2023 - Oct 2024 (1 year 4 months)
Team Member
Woolworths
Jan 2020 - Sep 2022 (2 years 8 months)
IT Helpdesk Analyst (Intern)
Onsite Helper
May 2022 - Aug 2022 (3 months)
Results-driven IT professional with extensive technical expertise.
Experience
Information Technology Specialist
Sentara Hospital
Apr 2025 - Jun 2025 (2 months)
Helpdesk Support Technician
Huntington Ingalls/Newport News Shipbuilding
Jan 2024 - May 2025 (1 year 4 months)
Systems Administrator
Beacon Health Operations/Military One Source
GGAccomplished IT professional with 13+ years in infrastructure engineering.
Experience
Senior Infrastructure Engineer
Huawei Technologies
Jan 2024 - Present (1 year 10 months)
Senior Technical Lead
Comviva Technologies
Mar 2019 - Jan 2024 (4 years 10 months)
Senior IT Expert
Oromia Coffee Farmers Cooperative Union Ltd
KKAspiring computer engineer with a passion for web development.
Experience
Website Developer Intern
Sun Infotech Pvt. Ltd
Mar 2022 - Jul 2022 (4 months)
Digital Marketing Intern
Ankub Technology Services
May 2021 - Jun 2021 (1 month)
Web Development Intern
Ankub Technology Services
Mar 2021 - Apr 2021 (1 month)
Experienced Sales Leader with a track record of exceeding objectives.
Experience
CSENTERPRISE ACCOUNT EXECUTIVE
CHARTER COMMUNICATIONS D.B.A. SPECTRUM
Jul 2022 - May 2023 (10 months)
CSSALES MANAGER, SMB
CHARTER COMMUNICATIONS D.B.A. SPECTRUM
Mar 2021 - Jun 2021 (3 months)
CSSALES SUPERVISOR, SMB
I am a technology consultant delivering Agile transformations and large-scale cloud, DNS, and migration programs.
Experience
Linux Delivery Manager
Accenture
Jan 2024 - Present (1 year 10 months)
Onboarding Portfolio Manager
Accenture
Jan 2022 - Jan 2024 (2 years)
Scrum Master
Accenture
Jan 2021 - Jan 2022 (1 year)
TMNetwork Engineer graduate skilled in network installation, troubleshooting, and cybersecurity-focused web tools.
Experience
Network Engineer Graduate
National IT Services
Oct 2023 - Aug 2024 (10 months)
Hello. I have over 20 years of IT experience in systems and network engineering and IT management.
Experience
Mid-Career Leadership Program Graduate
Naval Information Warfare Center
Jan 2021 - Jan 2022 (1 year)
Executive Director’s Office
Naval Information Warfare Center
Jan 2021 - Jan 2022 (1 year)
Subsystem & Integration Lead
MSService & IT Specialist with 15+ years in customer support and operations.
Experience
Exec Partner - Customer Service
Oraz PH
May 2023 - Present (2 years 6 months)
Cybersecurity and analytics professional driving measurable security improvements.
Experience
PWCybersecurity Regulatory Intern
PwC
Jun 2024 - Aug 2024 (2 months)
IBIBM Accelerate Scholar
IBM
Jun 2023 - Jul 2023 (1 month)
Project Manager
Social Media Launch
Nov 2022 - Jan 2023 (2 months)
Senior software developer specializing in cloud-native distributed systems.
Experience
Senior Software Developer
EKS InTec GmbH
Sep 2020 - Present (5 years 2 months)
Senior Teaching Assistant
University of Tuzla
Jan 2012 - Jan 2023 (11 years)
Senior Software Developer & Team Lead
Sanimalis AS
Nov 2014 - Sep 2020 (5 years 10 months)
Design Shore Technologies Pvt Ltd
Oct 2019 - Feb 2022 (2 years 4 months)
Customer Support Representative
Design Shore Technologies Pvt Ltd
Feb 2019 - Sep 2019 (7 months)
Security Analyst Intern
Swiftsafe India
Oct 2018 - Dec 2018 (2 months)
Rwanda Energy Group
Nov 2014 - Jun 2015 (7 months)
IT Specialist
VMLY&R Co., Ltd
Jan 2023 - Dec 2023 (11 months)
IT Specialist
Wunderman Thompson Vietnam Co., Ltd
May 2021 - Jan 2023 (1 year 8 months)
Senior Network Engineer
Guest-Tek Interactive Entertainment, Ltd
Sep 2019 - Present (6 years 2 months)
Operations Director
Innovative Contact Solutions Powered by Intouch
Jan 2019 - Present (6 years 10 months)
Operations Manager
World Connection
Mar 2018 - Present (7 years 8 months)
May 2024 - Jul 2024 (2 months)
Cloud Engineer
PT Devoteam Cloud Services
Apr 2024 - May 2024 (1 month)
Cloud Architect
Confidential
Oct 2023 - Jan 2024 (3 months)
Feb 2023 - Apr 2023 (2 months)
Service Provider & Business Partner
LQQK2J, Inc.
Dec 2021 - Feb 2023 (1 year 2 months)
Desktop Services Analyst
North American Partners in Anesthesia (NAPA)/Mendex
Feb 2019 - Dec 2021 (2 years 10 months)
Jul 2018 - Mar 2019 (8 months)
Network Implementation Coordinator
Ericsson
Dec 2016 - Jun 2018 (1 year 6 months)
Network Administrator
dVentus Wind Technologies
Sep 2015 - Nov 2015 (2 months)
Intern
Bajaj Auto Ltd.
Aug 2019 - Sep 2019 (1 month)
CHARTER COMMUNICATIONS D.B.A. SPECTRUM
Aug 2020 - Mar 2021 (7 months)
CSACCOUNT EXECUTIVE, SMB
CHARTER COMMUNICATIONS D.B.A. SPECTRUM
Nov 2019 - Aug 2020 (9 months)
CSINBOUND SALES SUPERVISOR, RESIDENTIAL
CHARTER COMMUNICATIONS D.B.A. SPECTRUM
Jan 2014 - Nov 2019 (5 years 10 months)
Software Developer
BT
Jan 2020 - Jan 2021 (1 year)
Scrum Master
BT
Jan 2019 - Jan 2020 (1 year)
Naval Information Warfare Center
Jul 2020 - Mar 2021 (8 months)
Systems Engineer & COR
Naval Information Warfare Center
Aug 2020 - Jan 2021 (5 months)
Network Engineer & COR
Naval Information Warfare Center
Jul 2020 - Dec 2021 (1 year 5 months)
Technical Specialist – Network Engineering
AT&T Global Network Services Intl. Inc.
Feb 2015 - Apr 2023 (8 years 2 months)
Business Administrator – Global Call Center Infrastructure
Thomson Reuters
Jan 2010 - Feb 2015 (5 years 1 month)
Workforce Analyst
Motif Pte. Ltd.
Jun 2009 - Jan 2010 (7 months)
Workforce Analyst
Various Companies
Jul 2002 - Jan 2010 (7 years 6 months)
Tactical Intelligence Analyst Intern
Dominion Energy
May 2022 - Aug 2022 (3 months)
Senior Software Developer & Team Lead
Itineris doo
Feb 2014 - Sep 2020 (6 years 7 months)
Software Architect and Developer
SimplicityOnly
Apr 2013 - Aug 2020 (7 years 4 months)
