Javi Orantes

Managed the delivery of multiple application development projects of all sizes and complexity levels. Proactively identified and managed project risks, issues, mitigation plans, and dependencies for program development.

Built and led an Engineering team managing over 250 systems and platforms, ensuring efficient maintenance, administration, and process documentation. Directed acquisition planning for critical equipment and licensing to meet operational demands.

Streamlined network implementation and troubleshooting procedures for major environments. Trained new engineers for pre- and post-installation projects.

Oversaw operations, recruitment, and finances for an emerging financial BPO of 150+ advocates, boosting efficiency and quality with agile methodologies. Designed operational processes increasing productivity by 45% the first month, with continuous improvements.

Created a Sales Process Guide, increasing productivity by 29% and quality by 34% within the first month. Led a team of 100+ employees, identifying KPIs, coaching on sales strategies, and reducing the Weekly Unconverted Sales Rate from 24% to 3–4%.

Designed and implemented networking infrastructure projects for multiple US large-scale clients. Standardized testing and installation of multiprogramming printing softwares, increasing productivity by 230% and quality by 170%.

Provided IT support and network administration to world-class hotels, evaluating network failures and solving complex network issues by configuring network devices. Coordinated with onsite technicians and hotel engineers to perform tasks to fix hardware issues.

Developed improvement strategies for 7 leading telecommunication and technology companies in the US. Implemented multiple risk plans to mitigate and control scenarios that affected productivity and operations.

Currently pursuing a Bachelor's degree in International Business Administration, focusing on global business strategies and management principles. This program enhances understanding of international markets and cross-cultural business operations.

Currently in the seventh semester of a Bachelor's degree in Architecture, gaining knowledge in architectural design, urban planning, and construction principles. This program develops skills in creative problem-solving and spatial design.