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Kunle Rufai

@kunlerufai

Certified Salesforce Administrator with expertise in CRM optimization.

United States
Message

What I'm looking for

I am looking for a role that fosters innovation, collaboration, and continuous learning.

I am a Certified Salesforce Administrator with over 6 years of experience in managing end-to-end Salesforce implementations and optimizing CRM processes. My journey in the Salesforce ecosystem has equipped me with a deep understanding of CPQ configuration, data analysis, and stakeholder engagement. I am passionate about improving business processes through automation and innovative solutions, consistently driving CRM ROI through my work.

In my current role as a Senior Salesforce CPQ Administrator at Topgolf, I lead the architecture of Salesforce CPQ, delivering robust automation for global sales teams. My efforts have streamlined deal flow, improved quoting speed by 40%, and significantly enhanced team productivity by automating 75% of legacy manual processes. I thrive in Agile environments, where I utilize tools like Jira for sprint planning and backlog grooming, ensuring high-priority features are delivered efficiently.

Throughout my career, I have collaborated with cross-functional teams to implement scalable solutions that align with business goals. My experience includes integrating Salesforce with various ERP systems, creating insightful Tableau dashboards, and conducting training sessions that have led to a remarkable reduction in support tickets. I am committed to continuous learning and am always seeking opportunities to leverage my skills to drive innovation and process excellence.

Experience

Work history, roles, and key accomplishments

TO
Current

Senior Salesforce CPQ Administrator

Topgolf

Mar 2024 - Present (1 year 4 months)

Led Salesforce CPQ architecture, delivering robust quote-to-cash automation for 5+ global sales teams. Designed product rules, pricing methods, discount schedules, and approval processes to streamline deal flow and improve quoting speed by 40%.

RC

Salesforce Administrator

Rondus Consulting

Sep 2019 - Present (5 years 10 months)

Led a Classic-to-Lightning migration for multiple client orgs, ensuring minimal disruption and enhanced UI/UX. Customized page layouts, validation rules, and dependent picklists to match client-specific business logic.

Education

Degrees, certifications, and relevant coursework

University of Ottawa logoUO

University of Ottawa

Master of Engineering, Engineering Management

Completed a Master of Engineering degree with a specialization in Engineering Management. Focused on developing skills in project management, strategic planning, and leadership within engineering contexts.

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