Kunle Rufai
@kunlerufai
Certified Salesforce Administrator with expertise in CRM optimization.
What I'm looking for
I am a Certified Salesforce Administrator with over 6 years of experience in managing end-to-end Salesforce implementations and optimizing CRM processes. My journey in the Salesforce ecosystem has equipped me with a deep understanding of CPQ configuration, data analysis, and stakeholder engagement. I am passionate about improving business processes through automation and innovative solutions, consistently driving CRM ROI through my work.
In my current role as a Senior Salesforce CPQ Administrator at Topgolf, I lead the architecture of Salesforce CPQ, delivering robust automation for global sales teams. My efforts have streamlined deal flow, improved quoting speed by 40%, and significantly enhanced team productivity by automating 75% of legacy manual processes. I thrive in Agile environments, where I utilize tools like Jira for sprint planning and backlog grooming, ensuring high-priority features are delivered efficiently.
Throughout my career, I have collaborated with cross-functional teams to implement scalable solutions that align with business goals. My experience includes integrating Salesforce with various ERP systems, creating insightful Tableau dashboards, and conducting training sessions that have led to a remarkable reduction in support tickets. I am committed to continuous learning and am always seeking opportunities to leverage my skills to drive innovation and process excellence.
Experience
Work history, roles, and key accomplishments
Senior Salesforce CPQ Administrator
Topgolf
Mar 2024 - Present (1 year 4 months)
Led Salesforce CPQ architecture, delivering robust quote-to-cash automation for 5+ global sales teams. Designed product rules, pricing methods, discount schedules, and approval processes to streamline deal flow and improve quoting speed by 40%.
Salesforce Consultant (CPQ – FPX)
Hitachi Vantara
Jan 2023 - Present (2 years 6 months)
Managed end-to-end Salesforce CPQ (FPX) implementation, including requirements gathering, design, build, testing, training, and deployment. Analyzed complex business pricing structures and implemented dynamic configuration logic, enhancing quoting accuracy and compliance.
Salesforce Administrator / Consultant
Reynolds Polymer Technology, Inc.
Apr 2020 - Present (5 years 3 months)
Delivered full-cycle Salesforce implementation, including Lightning App setup, page layout design, and schema customization. Migrated legacy CRM data into Salesforce using Data Loader and validated mappings with business stakeholders to ensure data quality.
Salesforce Administrator
Rondus Consulting
Sep 2019 - Present (5 years 10 months)
Led a Classic-to-Lightning migration for multiple client orgs, ensuring minimal disruption and enhanced UI/UX. Customized page layouts, validation rules, and dependent picklists to match client-specific business logic.
Salesforce Administrator
JOET Groups
Mar 2017 - Present (8 years 4 months)
Deployed Conga Composer templates and integrated DocuSign for automated proposal and contract generation workflows. Facilitated a successful Classic-to-Lightning transition, including user training and post-migration optimization.
Education
Degrees, certifications, and relevant coursework
University of Ottawa
Master of Engineering, Engineering Management
Completed a Master of Engineering degree with a specialization in Engineering Management. Focused on developing skills in project management, strategic planning, and leadership within engineering contexts.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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