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Experienced Chat Moderator and Customer Support Specialist.
Experience
Research Assistant
Laikipia University
Feb 2025 - Present (9 months)
Chat Moderator & Customer Support Agent
White-Path Online Lending Company Ltd
Sep 2022 - Present (3 years 2 months)
Multilingual content specialist and AI language trainer fluent in Hungarian, English, German, and Spanish.
Experience
Library Assistant
National Technical Information Centre and Library
Jan 2021 - Jan 2024 (3 years)
Postgraduate Intern
Funfotos SP. Z O. O.
Jan 2020 - Jan 2021 (1 year)
Translator / Content Editor
Eötvös Loránd University
Jan 2011 - Jan 2020 (9 years)
I am a technology and quality specialist bridging LLM training, analytics, operations.
Experience
AI Language Specialist
Invisible Technologies
Jan 2025 - Present (10 months)
Senior Technical Support Analyst
Concentrix
Jan 2020 - Jan 2025 (5 years)
Customer-focused chat support specialist skilled with AI-assisted communication.
Experience
Chat Support Executive
Self-employed
Jan 2024 - Present (1 year 10 months)
Testimonial Writer Intern
Lawtech
Detail-oriented AI data annotator and QA specialist enhancing model accuracy.
Experience
AI Data Annotator & QA
Outlier AI
Jul 2024 - Oct 2025 (1 year 3 months)
AI Data Labeling Associate
Alligned AI
May 2023 - Jun 2024 (1 year 1 month)
Results-driven data annotation and operations specialist optimizing AI training workflows.
Experience
Subject Matter Expert
Cogito Tech LLC
Apr 2024 - Present (1 year 7 months)
Back Office Executive
Cogito Tech LLC
Jul 2021 - Mar 2024 (2 years 8 months)
Operations Coordinator
Quess Corp
Customer-focused AI student and bilingual support specialist seeking remote customer support or IT operations roles.
Experience
Customer Service Representative
Deja Brew Specialty Coffee House
Jan 2022 - Jan 2024 (2 years)
AI Operations Specialist with expertise in policy moderation and compliance.
Experience
AI Operations Specialist
TaskUs
Nov 2021 - Present (4 years)
Content Moderator
Arvato - Bertelsmann
Jan 2018 - Mar 2019 (1 year 2 months)
Account Executive
Santander Bank
Jan 2013 - Jan 2017 (4 years)
Detail-oriented General QA (AI Trainer) skilled in content review and quality evaluation.
Experience
General QA (AI Trainer)
Freelance
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AI data specialist focused on precise annotation and data integrity.
Experience
AI Data Specialist
RWS Group
Sep 2024 - Present (1 year 2 months)
AI Data Annotator
Toloka
Jan 2023 - Present (2 years 10 months)
Statistical Academic Writer
Occupational therapist turned AI trainer with diverse experience.
Experience
AI-Trainer
Freelancer
Mar 2025 - Present (8 months)
Customer Support
Teleperformance
Oct 2023 - Mar 2025 (1 year 5 months)
Customer Support
Foundever
Jul 2023 - Oct 2023 (3 months)
AI Automation Specialist and Virtual Assistant optimizing lead generation and workflows.
Experience
AI Automation Specialist
Blumit Technologies
Feb 2024 - Mar 2025 (1 year 1 month)
AI Automation Specialist
Freelance
Jan 2024 - Dec 2024 (11 months)
Virtual Assistant
GrowthBridge Digital Agency
Mar 2022 - Mar 2023 (1 year)
Dynamic professional with over 12 years in customer support.
Experience
AI/ML Specialist - Associate
Seedbuilders Innovation Hub
May 2023 - Apr 2024 (11 months)
IT Manager
FARITASA NIG LTD
Aug 2020 - Apr 2023 (2 years 8 months)
Front Desk Officer (Night Shift)
Grace Gardens Inn and Conference Center
Dec 2021 - Jan 2023 (1 year 1 month)
Customer support professional with nursing background and AI-enhanced service experience.
Experience
Senior NICU Nurse
Kasr El Shifa Hospital
Jan 2025 - Aug 2025 (7 months)
AI Support Intern
Moltca
Oct 2024 - Jan 2025 (3 months)
Nursing Specialist
Alexandria University Hospitals
Sep 2023 - Oct 2024 (1 year 1 month)
I am an AI operations and data analytics professional delivering accurate annotations and insights.
Experience
Founder
ODAF Treats
Mar 2018 - Nov 2019 (1 year 8 months)
Health Sciences Specialist and Bilingual AI Data Trainer.
Experience
AI Health Sciences Trainer (Bilingual)
Outlier AI
Oct 2023 - Jan 2024 (3 months)
Healthcare IT Consultant
STÄDEL DEL NORTE LLC
Jul 2022 - Oct 2023 (1 year 3 months)
Technical Support Specialist – Healthcare SaaS
HealthBridge
Experienced Kiswahili writer and AI data annotation specialist.
Experience
Content Moderator & Translator
Freelance
Jan 2017 - Present (8 years 10 months)
Customer Support Representative
Teleperformance
Jan 2022 - Dec 2024 (2 years 11 months)
AI Data Annotation Specialist
SamaSource Kenya Ltd
AI data specialist and linguist improving multilingual model quality.
Experience
Localization & AI Evaluation Expert
Upwork and Toptal
Jun 2022 - Dec 2023 (1 year 6 months)
AI Data Specialist
Remotasks
Jan 2021 - Dec 2023 (2 years 11 months)
Data analyst with a strong background in engineering and AI.
Experience
AI Quality Assurance Specialist
Scale AI
Nov 2023 - Present (2 years)
Back-End Developer
IT Resources S.A
Sep 2022 - Present (3 years 2 months)
Researcher
AI data trainer specializing in annotation and model evaluation.
Experience
AI Data Trainer
Freelance
Jan 2024 - Present (1 year 10 months)
Virtual Assistant & Research Specialist
Freelance
Jan 2022 - Jan 2024 (2 years)
Customer Support Executive
Health & Wellness Sector
Data Labeler
CrowdGen by Appen
Jan 2025 - Present (10 months)
Hungarian Language Specialist
Invisible Technologies
Jan 2025 - Present (10 months)
Jul 2019 - Jul 2021 (2 years)
Customer Service Representative
ADelectronics
Jan 2010 - Apr 2013 (3 years 3 months)
Freelance
Oct 2021 - Present (4 years 1 month)
Receptionist
Medical Resort Dr. Rose
Jan 2022 - Jan 2023 (1 year)
Occupational Therapist
Reha - Center
Jan 2017 - Jan 2022 (5 years)
Customer Care Representative
The Ocularist Eye Clinic
Aug 2022 - Dec 2022 (4 months)
Administrative Officer
Keonald Services
Jun 2020 - Jun 2021 (1 year)
Technical Systems Support Specialist
FARITASA NIG LTD
Aug 2012 - Jul 2020 (7 years 11 months)
Customer Support Agent
Moltca
Jan 2023 - Oct 2024 (1 year 9 months)
NICU Nurse
Abdel Moneim Gaber Hospital
Feb 2021 - Sep 2021 (7 months)
May 2021 - Sep 2022 (1 year 4 months)
Executive Communication Advisor (Scientific Focus)
Freelance
Dec 2020 - Jun 2021 (6 months)
Jan 2015 - Dec 2023 (8 years 11 months)
Centro de Investigacion del Cemento y Concreto, Perú
Jan 2020 - Present (5 years 10 months)
Jan 2020 - Jan 2022 (2 years)