Akanimo Akpan

Led lead generation and verification initiatives, increasing qualified leads by 25% and achieving 98% data accuracy through automated workflows and CRM integrations.

Developed AI-powered automation workflows that reduced manual tasks by 70% and built chatbots and lead pipelines that generated 20% more qualified leads for clients.

Provided virtual administrative support and automated lead capture workflows, reducing data entry errors by 50% and improving campaign reporting with Airtable-based dashboards.

Managed inbound calls and appointment bookings, boosting customer satisfaction scores by 15% and implementing basic Zapier automations to streamline scheduling.

Coordinated meetings, digitized records, and managed administrative tasks to support remote team members and assist in lead tracking and customer correspondence.

Completed a Diploma in Desktop Publishing covering desktop publishing tools and layout design techniques.

Activities and societies: Received Award of Recognition from Student Union Government.

Completed a Bachelor of Arts in History and International Studies, focusing on historical analysis and international relations coursework.