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Kamran Farooq LoneKL
Open to opportunities

Kamran Farooq Lone

@kamranfarooqlone

Customer-focused chat support specialist skilled with AI-assisted communication.

India
Message

What I'm looking for

I seek a remote role in customer/chat support or testimonial writing where I can use AI tools, deliver prompt empathetic service, grow my skills, and work in a collaborative, customer-first environment.

I am a motivated, detail-oriented chat support specialist with hands-on freelance experience providing live customer support and drafting professional testimonials. I prioritize clear, timely communication and leverage AI tools like ChatGPT to enhance response quality and efficiency.

My background includes a completed Higher Secondary education (2023) and certifications in Customer Service Skills and an Introduction to Artificial Intelligence. I have practised customer query handling through a self-led simulation project to refine real-time support techniques.

In freelancing roles since January 2024 I have assisted clients via live chat, resolved queries, maintained satisfaction metrics, and produced testimonial and feedback drafts. I focus on calm, customer-first service and accurate written communication.

I am a fast learner who adapts quickly, manages multiple tasks under pressure, and combines strong English proficiency with practical AI tool use to deliver reliable, professional support.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

BK

Boys Higher Secondary School, Kishtwar

Higher Secondary (12th Pass), Higher Secondary

Completed Higher Secondary (12th) at Boys Higher Secondary School, Kishtwar, Jammu & Kashmir in 2023.

Tech stack

Software and tools used professionally

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Kamran Farooq Lone - Chat Support Executive - Self-employed | Himalayas