Kamran Farooq Lone

I am a motivated, detail-oriented chat support specialist with hands-on freelance experience providing live customer support and drafting professional testimonials. I prioritize clear, timely communication and leverage AI tools like ChatGPT to enhance response quality and efficiency.

My background includes a completed Higher Secondary education (2023) and certifications in Customer Service Skills and an Introduction to Artificial Intelligence. I have practised customer query handling through a self-led simulation project to refine real-time support techniques.

In freelancing roles since January 2024 I have assisted clients via live chat, resolved queries, maintained satisfaction metrics, and produced testimonial and feedback drafts. I focus on calm, customer-first service and accurate written communication.

I am a fast learner who adapts quickly, manages multiple tasks under pressure, and combines strong English proficiency with practical AI tool use to deliver reliable, professional support.